Patient Coordinator

Join our team and help improve people’s smiles and lives!

Battiste Orthodontics is rooted in our dedication to premier patient care. Putting our patients first allows our passionate, caring Team Members to dedicate their focus on building positive and encouraging relationships with each other and our patients, all while providing the services that our communities want.

We offer every Team Member the opportunity to flourish in the dental industry - We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We work with our Team to mature key skills and strengths, and we nurture and create paths that will help our Team Members excel while also contributing to the reach that our services can extend to.

The Patient Coordinator's primary focus is to greet and welcome each patient when they come into our clinic. You will help them with paperwork, scheduling and answer any questions that patients or parents may have.

• Greet all patients upon arrival and confirm patient information.
• Schedule patients in accordance with office policies, protocols and time blocks.
• Confirm contact information including address, telephone number and email.
• Communicate any necessary information with the clinical staff.
• Collect/post payments from patients on date of service or when received in the mail/over the phone.
• Communicate with other dental offices and specialists regarding referrals, existing radiographs, claim history and any conditions of mutual patients.
• Scan letters, referrals, and records from other offices into patient’s account and document appropriately.
• Prepare all new patient and recall paperwork for the next day.
• Take pictures with staff and patients for social media
• Participate in community events.
• Grow the practice by being effective in supporting the doctor to initiate and coordinate care in new patient exams.
• Build the practice reputation by authentically engaging with patients to earn positive reviews online and foster dynamic social media content.
• Facilitate great clinical outcomes by providing precise and efficient administrative support for patients progressing through a treatment cycle.

Position Details:

• Monday 8:30AM - 4:00PM
• Tuesday 9:00AM - 6:00PM
• Wednesday 7:30AM - 5:00PM
• Thursday 7:30AM - 5:00PM
• Friday: flexible scheduling
• Full Time
• Pay Range: $18 - $23
• Location: 1019 Keyes Avenue Schenectady, NY

Benefits:

• Competitive pay + growth opportunities
• Bonus Opportunities
• Medical, Dental, Vision, Short Term Disability and Life insurance
• 401K with company contributions
• Paid time off + paid holidays
• Discounted and Free Pediatric dental and orthodontic treatments.