We are an established, two location private Optometry practice seeking a full-time Front Desk Administrator to join our Chapel Hill team. Our practice genuinely cares about our patients and our staff. We take pride in the service we provide. Our ideal candidate has an outgoing personality and is a team player that brings a positive approach and attention to detail to their job every day.
Qualifications/Requirements:
- Drive to provide outstanding service to our patients
- Ability to prioritize and multi-task
- Punctual and reliable
- Gather patient information / patient check-in
- Make patient appointments
- Perform insurance eligibility check
- Provide insurance benefit explanation/help to patients as needed
- Complete contact lens work-up and sales at patient check out
- Accept patient payments and file vision insurances
- Assist in monthly patient invoice prep and mailing
- Strong EHR and computer skills
- Self motivated
Benefits:
- Paid Vacation Days
- Holiday Pay
- Bonus Program
- 401k eligible
- Vision Discounts
- Medical benefit stipend
- Office Hours Monday through Thursday 7:30 5:30, no Friday or weekend hours
Experience:
- 1+ years in optometry or medical front office setting preferred
- 1+ years experience with EHR software
- 1 + years checking insurance eligibility and filing
- Significant experience multitasking and balancing competing priorities throughout the day
- Pay will be based on experience
Thanks for your interest in our opportunity and we look forward to hearing from you!
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person