Patient Advocate Scheduling Specialists have the unique privilege of being the voice of Airrosti. This team answers all incoming patient calls nationwide. Located at the Airrosti Headquarters, our Patient Advocate Team members provide exceptional customer service in a supportive team environment. This includes:
- Educating and guiding potential patients about the Airrosti experience by phone
- Scheduling new and existing patients for all Airrosti locations
- Replying to patient inquiries and scheduling requests
Candidates wanting to join an exciting and growing organization with significant advancement opportunities are encouraged to apply. The ideal candidate must be passionate about providing exceptional customer service, possess outstanding communication skills, and has the ability to multi-task in a fast-paced environment.
Perks:
- $18.00/hr
- Airrosti Headquarters is located in San Antonio, TX (111 Tower Drive, Building 1, San Antonio, TX 78232)
- Fun, supportive team environment
- Casual work attire
- Opportunities for advancement
- Options to work fully remote, hybrid or in-office.
Requirements:
- Passionate about helping people
- Previous customer service experience is a plus
- Strong written and verbal communication skills
- The ability to embrace change & maintain a positive attitude
- Work well in a dynamic team environment, as well as in an independent setting
- Bilingual in English/Spanish is a plus
- Mandatory in-office 3 week training period.
- Option to work 21 or 26 hours a work week.
- Must be available to work Saturdays from 8:00am-2:00pm.
- Must be available to work Monday-Friday and open to both 9:00am-2:00pm and 11:00am-4:00pm schedules (Work hours will be determined based on business needs and finalized during training. Additionally, Thursday and/or Friday will be an off day depending on final work schedule)
- Bachelor’s degree is preferred, but not required