Part-Time Front Office Assistant (330)

ABOUT US: Family Service & Children’s Aid is a non-profit agency that has been serving the Jackson Community for over seventy-five years. Our mission is to “Build Strong Families, Build Strong Communities”. To help meet the needs of our community we offer an array of services including Mental Health, Substance Use, Prevention programs (Parent Education, Breakout Drug Education, JUMP) Foster Care, Adoption, and Guardian services. Our agency is one of the leaders in Trauma Informed Care and strives to create a safe and welcoming environment where clients, and staff, are treated with dignity and respect. Our agency culture values work/life balance, self-care, flexibility and a team atmosphere where the work is meaningful and helps to create positive change in the lives of children and families.

Family Service & Children’ Aid is Hiring for a Part-Time Front Office Administrative Assistant Position at our 330 Location.

Do you have administrative assistant experience and enjoy meeting a variety of clients? Are you looking for a position that helps the community while you work? Would you like to work with an Agency that values work/life balance? Family Service & Children’s Aid is looking for an experienced or new to the field Administrative Assistant for the location at 330 West Michigan Ave. We are hiring an individual who:

· Enjoy laughing and have a good sense of humor (potlucks too!)

· Can create a welcoming atmosphere for our clients.

· Want to work for a flexible and work-life balanced agency.

· Enjoy taking vacations and want generous paid time off (self-care)

· Value individual supervision

· Enjoy a team approach but have the ability to be independent.

· File client material as needed and keep all information confidential.

· Backup to ERN staff for client referrals.

Come join our team and be part of a work family that works hard but also knows how to have fun and prioritizes family first.

As the Administrative Assistant at 330 you will be the first person that clients see. This part-time position will help conduct client satisfaction surveys for the CCO. This position will help maintain the schedule for all therapists. They will become the backup childcare as needed. Respond to records request under the direction of the CCO. Schedule all clients for appointments. Screen clients as needed. Conduct daily appointment reminders. Manager financial transactions for co-payment as needed. Handle multiple phone lines at a time. Open/close and retrieve files as needed. If you can maintain a high degree of confidentiality, this may be the position for you.

FSCA offers one of the best employee benefit packages in our local community, including the following:

· Generous paid time off (4-6 weeks depending on years of service)

· 13 paid holidays

· 3 employee events throughout the year that are on company paid time (get paid to have fun!)

Qualifications for position are as follows:

· High School diploma or equivalent

· Ability to communicate with the public and perform clerical tasks.

· Proficient computer skills and knowledge of Microsoft Office programs.

· Cultural sensitivity

When you work with FSCA, you will join an experienced, hard-working team that values flexibility, family and providing quality services to our community. Why just work when you can help build strong families and strong communities?

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 29 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• This position works will all types of people, are you able to communicate and understand clients no matter what the circumstances.
• This is a part-time position at 29 hours a week. Is this something that will work with your current schedule?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 2 years (Preferred)

Work Location: In person