Part Time Front Desk

### Job Summary:

We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service. Your main responsibilities will include answering phone calls and assisting with guest inquiries. If you have excellent communication skills, a positive attitude, and enjoy working in a fast-paced hospitality environment, we would love to hear from you.

### Duties:

- Greet guests with a warm and welcoming demeanor
- Answer phone calls and direct them to the appropriate department or staff member
- Assist guests with inquiries and provide information
- Handle guest complaints or concerns in a professional manner, escalating to management when necessary
- Maintain a clean and organized Front Desk area

### Qualifications:

- Able to work Saturday and Sunday from 10:00AM - 6:30PM
- Previous experience in a Front Desk or customer service role preferred
- Excellent communication skills, both verbal and written
- Strong phone etiquette
- Familiarity with hospitality industry standards and practices
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to remain calm under pressure
- Fluent in English; additional languages are a plus

Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests. Apply today!

Job Type: Part-time

Pay: $20.00 - $21.00 per hour

Expected hours: 16 per week

Schedule:

• 8 hour shift
• Day shift
• Weekends only

Work setting:

• In-person

Application Question(s):

• This is a Part Time position working Saturday and Sunday from 10:00AM - 6:30PM, are you available to work these times?
• This position is paying $20-21/hr, does this pay meet your expectations?

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Irvine, CA: Relocate before starting work (Required)

Work Location: In person