Top hotel in Escondido seeking: Guest Service/Front Desk Agent
Join our team at the #1 hotel in Escondido rated on Tripadvisor! We are a family-owned business, treat our employees fairly, and offer competitive pay and a positive work environment.
We are looking for a team player with a friendly attitude and top-notch customer service skills.
3:00 pm to 11:00 pm 3 days a week Thursday, Saturday, and Sunday.
PLEASE DO NOT APPLY IF YOU ARE NOT AVAILABLE FOR THESE DAYS AND TIMES, THANK YOU.
Must be able to work Weekends and Holidays.
Qualifications:
Hotel Experience Preferred
Customer service experience Required (1 year minimum)
Computer knowledge Required
Knowledge of local area
Duties:
Top-notch customer service
Checking in and out guests
Answering phones and booking reservations
Selling room types, upselling (earning commissions)
Email reservation confirmations
Responding to guest inquiries, by email, phone or in-person.
*Submit cover letter with resume by email to be considered for this position with the subject line “Guest Service Champion.” Tell us a bit about yourself, and why you feel you should be interviewed for this position.
No phone calls, please.
About Us
Best Western Escondido Hotel has done extensive remodeling and feels like a brand new hotel. 100 guest rooms, large meeting room, breakfast room, pool, hot tub and more.
We are the #1 hotel on TripAdvisor, read our reviews:
https://www.tripadvisor.com/Hotel_Review-g32358-d76869-Reviews-BEST_WESTERN_Escondido_Hotel-Escondido_California.html
Best Western Escondido Hotel has been a part of the Best Western International family of hotels for more than 20 years. The world's largest hotel chain has over 4000 independently owned and operated hotels throughout 80 countries worldwide.
http://bwescondido.com
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Holidays
- Weekends as needed
Work setting:
- In-person
Application Question(s):
- Are you available to work Holidays?
- Are you available to work Thursday, Saturday and Sunday from 3pm to 11 pm?
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person