Address
Form of workSalary : $28,571.43 - $32,154.29 Annually
Location : Jacksonville, FL
Job Type: Civil Service
Job Number: 2024-05757
Department: DOWNTOWN INVESTMENT AUTHORITY
Opening Date: 12/20/2023
Closing Date: 1/3/2024 11:59 PM Eastern
Job Description
Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!
The Downtown Investment Authority Department is actively seeking two (2) Parking Specialist.
Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition, to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.
This is administrative/clerical support work performing varied and moderately complex clerical functions within the Public Parking Office. Work requires knowledge of administrative/clerical methods, practices and procedures, local and state laws regarding public parking and database systems usually gained through training and/or experience. Contacts require basic courtesy, tact, and effectiveness in dealing with others, and include contacts to request or provide information, ask questions or obtain clarification. The work is semi-routine where tasks are covered by procedures or precedents, and although patterned, some latitude is permitted to consider and choose the most appropriate technique, method, or procedure to follow. Operates standard office equipment such as personal computer and copier. The work is performed in an office environment though the employee may be required to deliver or pick up mail, documents, supplies or materials. The physical demands consist mainly of moving from one work location to another, sitting, or standing at a work station for extended periods of time, using standard office equipment on an ongoing basis, and may be required to lift objects weighing up to 20 pounds. Work is performed under general supervision where the work assignments are varied and, although subject to instructions and established work routines, the worker is permitted some latitude to set own priorities subject to supervisor's approval.
Examples of Work
Knowledge, Skills and Abilities
Open Requirements/Supplemental Information
The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.To ensure you receive email notifications, be sure to make "" a trusted sender. You may also track the status of your application and see notifications by logging into your account.
Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:
If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans' Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email:
The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?
02
Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?
03
An exam is required for this position. The exam will be conducted in person at City Hall in Jacksonville, Florida at a date to be determined and there are no exceptions to this. The exam cannot be taken online. Do you understand that you must take an exam in order to be considered for this position?
04
The budgeted annual salary for this position is $28,571.43- $32,154.29. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)
05
Do you have one (1) year of education and/or experience in the administrative field and/or clerical field.
06
Provide a detailed description (at least 3-4 complete sentences) of your experience.
07
Indicate the organization(s) you worked for where you gained this experience.
08
If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.
09
Experience in the parking industry is preferred. Do you have this experience?
10
Provide a detailed description (at least 3-4 complete sentences) of your experience.
11
Indicate the organization(s) you worked for where you gained this experience.
12
Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.
13
If you have a State of FL license, does your license currently have one or more of these restrictions?
14
Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?
15
Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?
16
Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?
17
I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.
18
Provide your full Driver's License or Identification number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.
19
If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS.Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference
20
If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.
Required Question
Location : Jacksonville, FL
Job Type: Civil Service
Job Number: 2024-05757
Department: DOWNTOWN INVESTMENT AUTHORITY
Opening Date: 12/20/2023
Closing Date: 1/3/2024 11:59 PM Eastern
Job Description
Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!
The Downtown Investment Authority Department is actively seeking two (2) Parking Specialist.
Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition, to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.
This is administrative/clerical support work performing varied and moderately complex clerical functions within the Public Parking Office. Work requires knowledge of administrative/clerical methods, practices and procedures, local and state laws regarding public parking and database systems usually gained through training and/or experience. Contacts require basic courtesy, tact, and effectiveness in dealing with others, and include contacts to request or provide information, ask questions or obtain clarification. The work is semi-routine where tasks are covered by procedures or precedents, and although patterned, some latitude is permitted to consider and choose the most appropriate technique, method, or procedure to follow. Operates standard office equipment such as personal computer and copier. The work is performed in an office environment though the employee may be required to deliver or pick up mail, documents, supplies or materials. The physical demands consist mainly of moving from one work location to another, sitting, or standing at a work station for extended periods of time, using standard office equipment on an ongoing basis, and may be required to lift objects weighing up to 20 pounds. Work is performed under general supervision where the work assignments are varied and, although subject to instructions and established work routines, the worker is permitted some latitude to set own priorities subject to supervisor's approval.
Examples of Work
- Processes and researches customer requests for parking services which includes monthly parking access (activates/deactivates access cards), parking citation appeals, meter rental requests, etc.
- Discusses parking laws with customers who received a parking citation.
- Processes cash or credit card payments and maintains a cash box/safe.
- Maintains and manages accurate parking records and database systems.
- Researches and responds to citation issues with respect to collection issues which have been received from the collection agency.
- Schedules traffic court dates, prepares court docket and enters data into citation database and forwards to all parties involved.
- Updates the records after receipt of the court dispositions.
- Compiles data and prepares reports and spreadsheets for Tax report.
- Reviews pre- and post-tax reports received to ensure reconciliation of payroll deductions of city employees and communicates with Payroll to ensure corrections are posted.
- Operates standard office equipment such as personal computer using word processing, spreadsheet, database, and other related software.
- Demonstrates proficiency in the City of Jacksonville's competencies.
- Performs related work as required.
Knowledge, Skills and Abilities
- Knowledge of administrative and clerical methods, practices and procedures.
- Knowledge of local and state laws relating to non-moving traffic violations.
- Knowledge of departmental objectives, policies and procedures.
- Knowledge of customer service standards.
- Knowledge of cash handling procedures.
- Knowledge of computer systems for data entry and spreadsheet upkeep.
- Ability to prepare and maintain records and reports.
- Ability to compute arithmetic calculations of whole numbers and decimals.
- Ability to operate standard office equipment such as personal computer using word processing, spreadsheet, database, and other related software.
- Ability to read, comprehend, and apply job-related rules, policies, procedures, and other materials.
- Ability to communicate effectively both verbally and in writing.
- Depending on assignment, ability to operate a motor vehicle or must have ability to travel between various locations to meet the assignments of the position.
Open Requirements/Supplemental Information
- One year of education and/or experience in the administrative field and/or clerical field.
- Experience in the parking industry is preferred.
- Depending on assignment,a valid driver's license is required prior to appointment and must be maintained during employment in this class.
- Depending on assignment,must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville certification as a public driver.
- The probationary period for this class is six months.
The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.To ensure you receive email notifications, be sure to make "" a trusted sender. You may also track the status of your application and see notifications by logging into your account.
Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:
If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans' Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email:
The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?
- Yes
- No
02
Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?
- Yes
- No
03
An exam is required for this position. The exam will be conducted in person at City Hall in Jacksonville, Florida at a date to be determined and there are no exceptions to this. The exam cannot be taken online. Do you understand that you must take an exam in order to be considered for this position?
- Yes, I understand that I must take an exam in person at City Hall in Jacksonville, Florida in order to be considered for this position.
- No, I will not be able to take an exam for this position.
04
The budgeted annual salary for this position is $28,571.43- $32,154.29. This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)
- Yes
- No
05
Do you have one (1) year of education and/or experience in the administrative field and/or clerical field.
- Yes
- No
06
Provide a detailed description (at least 3-4 complete sentences) of your experience.
07
Indicate the organization(s) you worked for where you gained this experience.
08
If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.
09
Experience in the parking industry is preferred. Do you have this experience?
- Yes
- No
10
Provide a detailed description (at least 3-4 complete sentences) of your experience.
11
Indicate the organization(s) you worked for where you gained this experience.
12
Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.
- FL Class A Commercial Driver License (CDL)
- FL Class B Commercial Driver License (CDL)
- FL Class C Commercial Driver License (CDL)
- FL Class E Driver License
- GA Standard Driver's License
- GA Class A Commercial Driver's License (CDL)
- GA Class B Commercial Driver's License (CDL)
- GA Class C Commercial Driver's License (CDL)
- License from another State.
- Learner Permit
- My license is currently invalid.
- I do not possess any type of Driver's License.
13
If you have a State of FL license, does your license currently have one or more of these restrictions?
- C or 1 - Business Purpose Only
- D or H - Employment Purposes
- P or 2 - Probation Interlock Devise
- S or I - Other Restriction
- Two or more of these restrictions.
- I have an out of state license.
- None of the above.
14
Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?
- Yes
- No
15
Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?
- Yes
- No
16
Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?
- Yes
- No
17
I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.
- Yes, the City of Jacksonville has my consent to check my driver's license.
- No, I do not wish to give consent to the City of Jacksonville to check my driver's license.
18
Provide your full Driver's License or Identification number. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.
19
If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS.Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference
- Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
- No, I am not claiming veterans preference and this does not apply to me.
20
If basing qualifications on education, a copy of your college transcript is required with your application. College transcripts do not need to be official, but must state your name, the name of the school, type of degree, classes taken, grades received and date degree was conferred. NOTE: A copy of your diploma does not meet this requirement. Transcripts from colleges outside of the U.S. must be converted to U.S. Standards. If required documents are not provided your application will be considered incomplete and may result in disqualification from the selection process.
- I have read the above statement and understand what is required.
Required Question
