Orthodontic Treatment Coordinator (+1 Sales Experience required)
Are you passionate about building confident smiles and exceeding patients expectations?
Join Alexandria Orthodontics as our Orthodontic Treatment Coordinator and play a vital role in transforming lives through beautiful smiles. We're looking for a dynamic individual with proven sales experience, preferably within the dental field, to seamlessly guide patients through their orthodontic journey from consultation to completion.
Our office is open from Tuesday - Thursday 11am-7pm, Fridays from 7am - 3 pm and Saturdays biweekly from 8am - 2 pm.
Responsibilities:
- Become the bridge between patients and doctor by clearly explaining treatment options, timelines and costs.
- Drive informed decisions using your persuasive communication skills and in-depth knowledge of orthodontics
- Negotiate payment plans and navigate insurance complexities, ensuring financial viability for each patient
- Foster positive relationships by providing exceptional costumer service with a warm, hospitable demeanor.
- Maintain a well-organized workflow by handling appointments, scheduling procedures, and tracking progress efficiently.
- Analyze patient concerns and proactively problem-solve using critical thinking and planning skills.
- Set and achieve goals to consistently exceed patient satisfaction and treatment plan adherence.
- Embrace our team spirit and collaborate effectively with doctor and staff.
Qualifications:
- Proven sales experience, preferably within the dental services industry.
- Professional demeanor with impeccable communication and interpersonal skills.
- Hospitality training or experience in creating a welcoming and comfortable environment.
- Exceptional organizational and time management abilities.
- Strong analytical and problem-solving skills, including active listening and critical thinking.
- Goal-oriented mindset with a passion for exceeding expectations.
- Ability to work our flexible hours, including evenings and weekends as needed.
Bonus:
- Fluency in Spanish is a valuable asset in our diverse community.
We offer:
- Competitive salary and benefits package.
- Commission based on incentivized bonus.
- 401K, health insurance, paid leave, paid holiday
- Positive and supportive work environment
- Opportunity to make a real difference in patients' lives.
- Continuous learning and professional development.
Ready to smile with confidence?
Submit your resume and cover letter today and tell us why you're a perfect fit for Alexandria Orthodontics!
We look forward to hearing from you!
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Alexandria, VA 22306: Relocate before starting work (Required)
Work Location: In person