RESPONSIBILITIES:
- CONSISTENTLY ANSWER PHONE CALLS IN A PROFESSIONAL MANNER
- COMPASSIONATELY RESPOND TO CUSTOMERS’ PLUMBING CONCERNS
- EFFICIENTLY SCHEDULE PLUMBING SERVICE CALLS
- MAINTAINING A FULL SCHEDULE OF PLUMBING SERVICE CALLS
- ENSURING PROPER GATHERING AND DOCUMENTATION OF NECESSARY SERVICE CALL DETAILS
- RESPONSIBLY MAKE CRITICAL SCHEDULING DECISIONS ON BEHALF OF THE COMPANY
- PROVIDING EXCEPTIONAL COMMUNICATION WITH BOTH OUR PLUMBING TECHNICIANS AND CUSTOMERS REGARDING DAILY SERVICE CALLS AND JOB DETAILS
- LIGHT OFFICE DUTIES
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KEY QUALIFICATIONS:
- COMPUTER SAVVY
- COURTEOUS AND FRIENDLY DEMEANOR
- ANTICIPATE CHANGE AND RESPOND WELL
- ABLE TO QUICKLY SOLVE PROBLEMS AND BE DECISIVE
- MANAGE CRITICISM PROFESSIONALLY
- COMMUNICATE WELL
- DETAIL ORIENTED
- RESPONSIBLE
Job Type: Full-time
Pay: $35,000.00 - $48,772.99 per year
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Grand Prairie, TX 75050: Relocate before starting work (Required)
Work Location: Hybrid remote in Grand Prairie, TX 75050