Orthodontic Receptionist

Duties:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to the appropriate person or department
- Schedule appointments
- Check-in patients, verify insurance information, and collect necessary paperwork
- Update patient records with accurate and current information
- Assist with billing and insurance claims processing
- Maintain a clean and organized reception area

Qualifications:
- Previous experience as a receptionist or in a similar role is preferred
- Strong communication and interpersonal skills
- Proficient in using office software such as Microsoft Office Suite
- Orthodontic or dental office experience is necessary - Familiarity with electronic medical record systems (Dolphin Management, Dentrix) is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent organizational skills and attention to detail

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Pay: $19.00 - $25.00 per hour

Expected hours: 23 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid time off

Healthcare setting:

• Dental office

Schedule:

• Monday to Friday
• No nights
• No weekends

Work Location: In person