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SalaryJob Title:Treatment Coordinator - Orthodontics
Location: MPowered Smiles Orthodontics - Park Ridge, IL
Our Mission: At MPowered Smiles Orthodontics, we are dedicated to "MPowering" our patients by transforming their smiles. We strive to deliver exceptional orthodontic care in a friendly, engaging, and professional environment. We cater to patients of all ages, crafting beautiful smiles that boost confidence and well-being.
Join Our Team: We are on the lookout for an enthusiastic, compassionate, and dependable individual to join our team as an Orthodontic Treatment Coordinator. If you are someone who thrives in a dynamic environment and is passionate about making a positive impact in people's lives and giving back to local communities, we encourage you to apply.
Key Responsibilities:
- Patient Management: Welcome and manage observation, pending, and new patients. Play a pivotal role in the onboarding process for orthodontic treatments and ensuring an exceptional and personalized experience throughout our patients' orthodontic journey.
- Clinical Support: Assist our orthodontist during patient examinations, take diagnostic records including photos and X-rays.
- Treatment Presentation: Clearly present treatment plans and fee structures to patients or their guardians. Ensure they understand the value and benefits of the treatments offered.
- Follow-up: Maintain regular communication with patients and/or guardians, ensuring their questions are answered and their needs are met.
- Marketing: Contribute to brand recognition and community engagement initiatives. Build and maintain relationships with local dental offices for collaborative opportunities.
The Ideal Candidate:
- Excellent verbal and written communication skills.
- Strong customer service orientation, aiming to exceed patient expectations.
- Proficient in time management and organization.
- Collaborative team player.
- Quick learner with a positive mindset.
- Reliable with consistent availability.
- Commitment to long-term growth with the company.
Required Experience:
- Background in sales, customer service, or similar roles.
- Prior experience as an orthodontic Treatment Coordinator is an asset but not mandatory.
Work Schedule:Monday - Thursday (OFF EVERY Friday, Saturday, and Sunday)
- Monday, Wednesday, Thursday: 8:30 AM - 6:00 PM
- Tuesday: 8:30 AM - 5:00 PM
Compensation & Benefits:
- Salary: $20 - $26 per hour (Based on experience and qualifications)
- Paid holidays and Personal Time Off (Vacation).
- 401K and 401K Employer Matching.
- Health Insurance.
- Discounted Orthodontic Treatment.
Application Process:
If you are excited about a career with us and meet the qualifications, please submit your resume. We are eager to expand our team with talented individuals like you!
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 30 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Paid training
Schedule:
- 10 hour shift
- 8 hour shift
- No weekends
Travel requirement:
- No travel
Application Question(s):
- Did you carefully review the job description/qualifications, pay range, and required work hours?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
