Office Assistant
Family-run practice looking for an Office Assistant to streamline patient experience and maintain our positive and welcoming reputation. Our Office Assistant will help in the clinic and optical to aid with patient flow. Friendly attitude and fit with office culture are essential to this role.
Essential Functions
· Handle calls to the practice, including patient calls.
· Greet patients on a regular basis, check them in/out, and provide excellent patient care.
· Schedule patient’s appointments, testing, and follow-ups; actively work to reschedule as openings are established.
· Contact patients to confirm appointments.
· Data entry including patient medical / ocular history and ensuring confidentiality of all records.
· Update contact information at each visit.
· Perform simple bookkeeping such as collecting all patient balances and co-pays and post accurately.
· Verify insurance information and maintain patient records.
· Assure reception and office area is clean, neat, and organized.
· Administrative duties for this position include faxing, copying, making phone calls, preparing patients' medical records, scanning, and entering extensive data in the office's computer system.
· Dispensing glasses.
Secondary Functions
· Verifies eyeglass lens powers by lensometry.
· Calibrate, clean, and maintain ophthalmic equipment and instruments.
· Work with patient on appropriate contact lens insertion and removal techniques.
· Perform additional diagnostic testing such as fields, corneal topography, OCT, or retinal photographs.
· Assist and educate patients with the selection of eyeglasses and frames, lenses and lens enhancements.
· Minor Repairs and adjustments of eyeglasses.
Benefits and Compensation
· $15.00 - $20.00 / Hour depending on optometric experience.
· Paid Time Off.
· Paid Holidays.
· Employee Discounts on glasses and immediate family exams.
· Family friendly scheduling. M, Tu, W: 9-6 ; Th: 2-7; F: 9-2. No weekends!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 35 per week
Benefits:
- Paid time off
- Vision insurance
Schedule:
- No nights
Work Location: In person