Operations & Project Specialist

Job description

Hybrid position (office in Mission Viejo, CA) – Part-time & Full-time

The operations and Project Specialist plays a critical role in supporting company growth and the executive leadership team. This is a unique opportunity to work on a day-to-day basis with our CEO on a range of operational and client-specific areas of our business. This position will also be responsible for a variety of special projects (planning, execution, and communication) related to technology, process or customer initiatives.

Key responsibilities may include:

• Lead and manage special projects and initiatives from inception to completion. Coordinate and communicate timelines, deliverables, and progress across internal/external stakeholders.
• Collaborate with external partners, stakeholders, and customers to strengthen relationships and drive growth.
• Analyze data and conduct research to provide insights and recommendations for executive decisions. Lead customer data analytics initiatives as needed.
• Prepare and deliver executive-level presentations/reports and customer meetings.
• Identify and implement process improvement initiatives (process mapping, risk/opportunity identification, change management).
• Provide direct support to the CEO, including prioritizing tasks and ensuring timely follow-up on important matters.
• Support hiring for key roles across operations team.
• Other tasks as assigned

To succeed in this role, candidates must demonstrate:

• A proactive and self-starter approach, communicating regularly with various internal and external stakeholders at various levels (C-Suite, management, front line) to get the job done
• Process and project management skills and experience
• High attention to detail when it comes to project task tracking and follow-up
• Exceptional analytical and problem-solving skills – a solution-oriented mindset
• Effective multi-tasking and task prioritizing in a fast-paced environment
• Active listening skills
• High-level of professionalism, accountability, and confidentiality
• Strong verbal and written communication skills
• Strong computer and technology skills

Required qualifications for this role:

• Minimum 3 years’ experience across entrepreneurial, growing organizations collaborating with C-Suite level executives
• Experience with: Project planning and execution, Customer account management, Executive communications and presentations, Data analytics, CRMs (Salesforce preferred)
• Advanced or certified experience with Microsoft Suite of products
• Ability to work effectively from a home office that includes wired high-speed internet and a quiet place to work without interruptions and background noise
• For part-time, flex/time option, 15-30 hours availability per week

Preferred qualifications for this role:

• Experience working in a healthcare setting
• Bachelor’s degree

Company description

For over 23 years, Altura has provided specialized services to healthcare organizations, medical groups, and life science companies. Our mission is to accelerate healthcare innovation and improve quality of life by engaging patients with relevant health improvement, preventive health, and clinical studies.

We are a fast-growing small business based in Southern California and seeking to grow our team results oriented and goal driven people. Please visit our web site at www.altura.health for more information including recent news and press releases.

Job Types: Full-time, Part-time

Pay: From $28.00 per hour

Expected hours: 15 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• C-Suite level support: 3 years (Required)
• remote/hybrid work: 1 year (Required)

Work Location: Hybrid remote in Mission Viejo, CA 92691