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SalaryThe Behavior Integrity Operations Team maintains trust in Facebook products through preemptive protection against bad actors. We provide procedural and technical guidance to prevent, detect, and eliminate malicious activity at scale. We reduce the viewership of abusive behavior on Facebook and Instagram in addition to reducing the reach of incorrect actions taken by our team via manual and automated actions.
Project Manager, Behavior Integrity Operations Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Project Manager, Behavior Integrity Operations Responsibilities:
- Own, develop, execute and manage integrity support strategies for Meta products with Product, Engineering, Operations and Policy teams
- Develop, maintain and continually improve human review workflows. Track and analyze key operational metrics and ensure KPIs/service goals are met
- Analyze data, identify trends for harm on the platform and provide recommendations for process, policy, and product improvements to develop or improve scalable solutions
- Drive end-to-end management of large-scale, transformative programs including supporting a broad scope of projects therein
- Work with cross-functional partners to improve the community support experience on our existing suite of products
- Work with vendors to develop, support and improve scaled solutions supporting Meta’s global user base
- Use strategic thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems
Minimum Qualifications:
- 5+ years of experience working in an Operations, Analytics, Product, Engineering, Consulting, Project Management or equivalent team
- 3+ years of project /program management experience driving end to end initiatives
- Experience leading process improvement projects across a dynamic and cross-functional landscape
- Experience working in, communicating with, and leading global cross-functional project teams
- Demonstrated experience navigating ambiguity and achieving outcomes in fast paced environments
- Experience operating autonomously across multiple teams
Preferred Qualifications:
- Experience working in Trust & Safety
- Familiarity analyzing large datasets via SQL or similar tools
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
