Operations Manager - Quality

About Us
At Better Being we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow and do your best work, Better Being is the right place for you. Come build with us and be part of an award-winning company that's helping create meaningful and lasting change in the healthcare industry.
Job Summary
Better Being is looking for a Operations Manager - Quality to work independently and within a team on special nonrecurring and ongoing projects, which may include planning, coordinating and disseminating information. The Operations Manager - Quality will report to Quality Director.
Essential Functions

• Reviews and manages the Standard Operating Procedure update process.
• Performs regular GMP training for new employees and managers.
• Manages QC Technicians on day and evening shifts and acts as primary backup to their functions.
• Trains and directs QC Technicians in auditing and daily functions of packaging oversight and sample collection.
• Reviews and prepares daily samples for laboratory testing.
• Performs test failure investigations.
• Responsible for the development and oversight of Food Safety programs and HACCP plans.
• Reviews and audits employee training records; follows up on training compliance and completion.
• Collects data, develops reports, analyzes data, and presents conclusions to managers and executives.
• Records and charts processes to help identify knowledge and system gaps.
• Coordinates special projects for Quality Assurance group.
• Occasionally performs QC audits.

Additional Responsibilities

• Support of and involvement in company, department, and/or safety policies, procedures, programs and activities.
• Assists in developing teamwork to attain department objectives.
• Trains new Quality Assurance Technicians as required.
• Maintenance of a clean and orderly work area.
• May be required to drive personal vehicle for job related purposes.
• Other duties as assigned.

Job Qualifications

• Bachelor's degree from four-year college or university with two years related experience and/or training; or equivalent combination of education and experience.
• Demonstrated knowledge of a variety of computer software applications in word processing, spreadsheets, and database software required.
• Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to calculate figures and amounts and apply concepts such as fractions, proportions, percentages, ratios, and volume to practical situations. Ability to deal with problems involving several abstract and/or concrete variables.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Physical Requirements

• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.
• The employee must exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
• Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, and field of vision.
• May be exposed to considerable noise from machinery.

Our Benefits
Join our team and enjoy a comprehensive package of competitive benefits and perks designed to support your well-being and professional growth. Our offerings include:

• Access to our Employee Health Clinic for your medical needs.
• Comprehensive Medical, Dental, and Vision Insurance coverage.
• Participation in our Family First Program, emphasizing work-life balance.
• 401(K) plan with generous employer match to help you plan for the future.
• Educational Reimbursement opportunities to support your continued learning and development.
• Wellness Incentives to promote a healthy lifestyle.
• Substantial product discounts, because we value our team members as customers too.
• Generous Paid Time Off and Paid Holidays, ensuring you have time to rest and recharge.

For more information, check out our website Better Being Careers and join us in experiencing a workplace where your well-being and success are our top priorities.
This description is not intended to be an exhaustive list of responsibilities and qualifications. The position, duties, and qualifications are subject to change at any time.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training