Operations Assistant Manager

Position: Operations Assistant Manager

Location: Draper, UT - Onsite

Salary: $65,000 - $85,000 per year, based on experience and proven leadership abilities.

Schedule: Full-time, Monday - Friday, 40+ hours per week

Join the Revolution at Incite Tax!

Incite Tax is on a mission to redefine the accounting landscape, making financials not just understandable but lovable for business owners everywhere. We're advocates for financial freedom, champions against the mundane, and we believe in turning the complex into the comprehensible. As we grow, we're looking for a Process Improvement Analyst to lead our dynamic team of Administrative Assistants and drive operational excellence throughout our client service processes.

What You'll Do:

• Streamline Operations: Analyze processes and implement innovative solutions to streamline client onboarding, document management, and tax filing processes, making our operations faster, smoother, and more efficient.
• Lead with Vision: Guide, mentor, and inspire over 40 Administrative Assistants, fostering a culture of continuous improvement, collaboration, and high performance.
• Drive Technology Integration: Identify and implement technology solutions that automate repetitive tasks, enhance team productivity, and improve client experiences.
• Collaborate and Innovate: Work closely with different departments to ensure seamless collaboration, sharing insights that improve interdepartmental workflows and client satisfaction.
• Measure Success: Utilize a set of clear, ambitious, yet attainable metrics to track progress, from reducing client onboarding times to increasing team productivity and client satisfaction scores.

What Makes You a Perfect Fit:

• You're a process wizard, adept at identifying inefficiencies and crafting seamless solutions.
• Leadership isn't just a role for you; it's a calling. You have a proven track record of inspiring teams to achieve greatness.
• Tech-savvy? That's you. Whether it's Salesforce, G Suite, or the next big thing, you're always ahead of the curve.
• You're a problem-solver, equipped with an analytical mind that can dissect complex issues and present simple, effective solutions.
• Independent and self-motivated, you're driven by results and are always looking for ways to improve.
• Adaptability is your middle name. You thrive in fast-paced environments and are comfortable with change.
• Your communication skills are top-notch. You can articulate ideas clearly, listen intently, and adapt your message for the audience.
• You share our core values: Value Exchange, Self-Motivation, and Constant Improvement. Oh, and you appreciate a good dad joke.

What You'll Get:

• Competitive health insurance
• Generous 401(k) with employer match
• Ample PTO and 14 paid holidays, including an extended Christmas - New Year break
• Casual dress code and gym membership
• Unmatched opportunities for professional development and career progression

Success Metrics:

• Reduced client onboarding time by 10% in your first year
• Increased team productivity by 10% in your first year
• Maintain high team satisfaction scores (90% or higher on employee survey)
• Ensure all training and process documentation are up to date. Ensure changes are made to documentation within one week of implementing changes
• Design and propose a clear career progression path for Administrative team members that aligns with Incite Tax growth goals within your first year
• Design and present two company-wide training sessions annually that promote personal and professional growth across all departments
• 100% compliance rate with tax filing regulations and reduced filing errors

Application Process:

• Online Application: Show us you're interested by applying online.
• Assessments: Complete our Prevue Assessment within 24 hours of application.
• Interviews: Participate in an initial Zoom interview
• Process Improvement Scenario: Showcase your process improvement and leadership skills by proposing your solution to a role-specific scenario
• Interviews: Key Competency Interview with our COO.
• Offer: The best candidates will receive an offer typically within two weeks from application.

Ready to Make a Difference?

At Incite Tax, we're not just about doing business; we're about changing the game. If you're ready to be at the forefront of innovation in the accounting industry, apply now and join our quest for financial freedom and operational excellence. Together, let's make finance a reason to smile. APPLY NOW!