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Form of workJOB DESCRIPTION
The Operations Coordinator is responsible for coordinating all aspects of the operations department. Operations Coordinators report to the Operations Managers and Director of Operations and is primarily responsible for interviewing/hiring, staffing, training, and logistics. Successful Operations Coordinators are detail-oriented, organized, and self-driven to ensure no aspect of the plan is missed.
ESSENTIAL FUNCTIONS
Operations Coordinators are responsible for the logistics and support of all aspects of the operations department and as such, can expect to have responsibilities and duties not outlined below.
Operations Coordinators are responsible for the logistics and support of all aspects of the operations department and as such, can expect to have responsibilities and duties not outlined below.
- Interview, hire, and train security guards in order to maintain an adequately staffed roster
- Fulfill uniform and other assigned equipment orders
- Staff and schedule upcoming events with the goal of being fully staffed for every event
- Ensure all IESS offices and work locations are fully stocked with necessary supplies & equipment
- Deliver equipment and supplies to IESS events/venues as required
- Ensure open and clear lines of communication exist across the organizational chart
- Forecast staffing needs based on weather, days of week, length of show, and other relevant factors
- When necessary, fill in as a Shift Supervisor or Security Guard to avoid an unstaffed post
ADDITIONAL RESPONSIBILITIES
- Attend or oversee all required trainings as directed by executive management
- Collaborate with the management team in order to ensure IESS is always efficient and improving
- Maintain an "open door" policy for employee concerns at all levels of the organization
- Be the "hub of the wheel" within the operations department, supporting the team and keeping them on track
- Travel when required, occasionally overnight
MINIMUM QUALIFICATIONS
- Must be at least 21 years of age or older
- Must have a high school diploma or GED
- Ability to communicate effectively both orally and in writing
- As a condition of employment, employees must successfully complete a background investigation and a post-offer/pre-employment drug screening.
- Must possess a valid US drivers license
- Must pass a Driver's Record check
- Must have a flexible schedule which includes working some nights, weekends, and holidays as business needs dictate
- Must have at least 1 years experience managing others directly
- Neat and professional appearance
- Upbeat, friendly, and personable demeanor
- Must be able to handle urgent situations with calm and poise
- Must be organized, detail-oriented, and able to prioritize tasks
- Must be proficient in computer skills and fluent in Microsoft programs
BENEFITS
- Paid Time Off (2 weeks per year)
- Medical Insurance (50% covered by company)
- 401k with company matching
- Perks at Work Membership, offering discounts at your favorite restaurants, attractions, entertainment, and more.
- Free in-house trainings and certifications
- Cell phone & accessory discount program
- Advancement opportunities
