Operations Administrative Assistant

FIND YOUR FIRE!

At Sally's Apizza we have been creating New Haven Style Apizza since 1938 and are now expanding to locations across the United States. Famous for our distinctive tomato sauce and chewy, crispy crust with an iconic oven-kissed char, Sally’s draws pizza fans from around the world. We hand-craft authentic pizza in custom-designed ovens, using the original recipes. Sally’s mission is to make great pizza available to everyone.

Responsibilities

As the Operations Administrative Assistant, you will

• Provide daily administrative and operational support to the CEO and other Company leaders.
• Provide duties of a copywriter including proofreading text, spelling, grammar, punctuation, formatting, and adherence to editorial common policies.
• Create, update, and maintain records in various Cloud-based platforms.
• Plans, coordinates, and ensures that the COO’s schedule is followed and respected. Provides “Gatekeeper” and “Gateway” roles. Working directly with the COO to ensure that they are informed of upcoming commitments and responsibilities.
• Builds relationships crucial to the success of the company and manages a variety of special projects.
• Prioritizes conflicting needs and handles matters expeditiously, and proactively and follows through on projects to successful completion often with deadline pressures.
• Provides complex travel arrangements for members of the management and leadership teams.
• Closely monitor office operations and proactively identify areas in need of attention or improvement
• Become point person and project lead for internal operational projects.
• Identify, organize, and streamline existing SOP’s, training programs, new employee onboarding in an effort to streamline and update SOP’s.
• Prepare reports, presentations, memorandums, proposals, invoicing, and correspondence.
• Creates and supports relationships with prospective clients and customers.
• Contribute to the company’s social media and advertising strategies and objectives.
• Provide back-up payroll support to Finance Manager & HR (Human Resource) Operations Associate.
• Maintain and revise electronic file storage, including personnel files, policies, and procedures, routinely auditing for retention compliance.
• Perform other duties and project-based work as needed.

ROLE COMPETENCIES

Technical

• Advanced working knowledge of Microsoft Office, specifically, Sharepoint, Word, Excel, and PowerPoint point of sale systems, and common social media platforms.
• Success in supporting multiple leaders
• A thorough understating of administrative systems and managing projects
• General understanding of restaurant operations.

Language

• English

Experience

• A minimum of 2 years of proven success in a digital content creation setting.

Attention To Detail

• Taking responsibility for a thorough and detailed method of working.
• Functional Expertise and Usage
• Acquiring and applying functional knowledge in videography, photography, LMS site management, website content, and social media.

Organizational Awareness

• Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization.

Oral Communication

• Shaping and expressing ideas and information effectively.
• Builds on things that are already working well within the brand.

Financial Awareness

• Actively seeking opportunities to optimize financial costs and investments when making decisions that have financial implications.

Integrity

• Upholding generally accepted social and ethical standards in job-related activities and behaviors.
• Supports every team member’s personal and professional development by recognizing talents and contributions while also providing feedback and ideas for improvement

Work Environment

• Supports collaboration and teamwork, specifically to address challenges
• Creates open, transparent, and constructive communication and collaboration
• May be able to work on your feet for up to 10 hours at a time and should have the ability to lift up to 25 lbs.
• Must be available for work on days, nights, weekends, and holidays.
• This role requires you to be at our corporate office most of the time as well as on-site for all new restaurant openings.
• Approximately 10% of your time will be spent traveling overnight to various locations around the country on an assigned project basis.

SALLY’S CORE VALUES

Obsession for Apizza

True passion for the uncompromised quality and tradition of New Haven Apizza. Strive for excellence and bring your personal best to work every day.

Commitment To Our Guests

Demonstrate warmth and care while creating memorable moments of hospitality for all guests.

Strength of Character

Take pride in your job and use best judgment to do what is right and fair even when no one else is looking. Actively seek to build trust with colleagues and guests.

We Are Family

We are a hard-working crew that takes care of and supports one another while courageously providing honest feedback to hold each other accountable.

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