Office Support Specialist

Minnesota Prairie County Alliance provides extraordinary human services that build safety, health, and well-being in the communities of Dodge, Steele and Waseca counties. The multi-county agency allows for a deeper bench of staff and increased opportunity for specialization, resulting in improved responsiveness. Join MNPrairie as we transform service delivery to achieve the best outcomes possible using emerging, evidence-based best practices. MNPrairie offers competitive wage and benefits including PERA pension. The environment is fast paced and technologically advanced.

Office Support Specialist

Salary Range $20.25-$30.63 per hour
Full-Time, Non-Exempt, Dodge Site

Performs intermediate administrative support work professionally greeting and directing the flow of client inquiries as needed, assisting human services staff in their daily work, processing incoming and outgoing documents utilizing data management systems, and related work as apparent or assigned. Work is performed under the limited supervision of the Office Support Supervisor.

Duties include, but are not limited to:

• Directly assists the public through face to face or telephone contact; providing authorized information about cases and forwarding inquiries to the appropriate staff person when not authorized.
• Schedules and tracks appointments for client intakes, eligibility reviews, etc.
• Performs standard clerical assistance duties such as maintaining calendars; filing; printing items; making copies, processing EBT cards and maintaining related inventory; accepting payments and issuing receipts; preparing correspondence, processing incoming and posting outgoing mail.
• Access and update more than 10 complex, program-specific electronic data base systems to support clients and co-workers.

Successful candidates will have:

• High school diploma or GED
• Moderate experience (1-3 years) in a customer service or clerical capacity
• Ability to pass a standard background check
• Have valid Driver’s License

How to Apply
To be considered, candidates must complete the application process:

1. Visit https://secure6.entertimeonline.com/ta/6128345.careers?rnd=CAB&ShowAllOpenings=to complete a MNPrairie application.

The application deadline is Sunday, February 4th, 2024.

Selection Process
Applicants will be rated based on their application materials and answers to the supplemental questionnaire. The information provided should clearly outline your work experience and skills and support your answers to the supplemental questions. Falsified information may result in disqualification for this position and future positions with Minnesota Prairie County Alliance.

Equal Opportunity Employer

Job Type: Full-time

Pay: $20.25 - $30.63 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person