Office Support Specialist (Oreib)

FULL TIME TEMPORARY POSITION

The City of Bloomington is seeking an individual to provide office administration to the Office of Racial, Equity, Inclusion, and Belonging (OREIB). Will assist the Chief Equity and Inclusion Officer (CEIO) in planning, developing, implementing, and evaluating programs, events, and activities designed to educate and promote cultural awareness and understanding of systemic racism to achieve fair and equitable outcomes to advance further the City of Bloomington's Equity and Inclusion strategic priorities.

CITY VALUES & EXPECTATIONS

• Models and contributes to a positive work environment, culture of communication, engagement, and safety.
• Communicates effectively and respectfully with employees and the general public, including but not limited to those of diverse racial, ethnic, religious, and socioeconomic backgrounds.
• Works cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions.
• Embraces the City's shared values and contributes towards accomplishing the City's vision and goals by being creative, innovative, continuously learning, and communicating clearly.

Administrative Assistance - 50%

• Manage the CEIO calendar and schedule appointments.
• Prepare the CEIO for meetings by assembling and distributing materials. Anticipate, manage, and follow through on projects in a timely manner.
• Compile and coordinate data and prepares reports, plans, meeting minutes, surveys, presentations, and other support documents related to City equity initiatives.
• Work closely with program directors, department chairs, and administrative assistants to facilitate the work of the Office of Racial Equity Inclusion and Belonging.
• Assists with maintaining a detailed tracking system to evaluate program or project effectiveness, establishing improvement goals, and providing progress reports to the team.
• Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive's behalf.
• Maintain comprehensive and accurate records.
• Perform minor accounting duties.
• Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary.
• Answering phone calls politely and professionally.

Program Support - 30%

• Assist the Director with equity initiatives for recruiting, hiring, onboarding, retention, and employee engagement.
• Perform research related to the department's operations and the needs of the City.
• Supports the development and launch of new programs and policy initiatives.
• Assists in designing and implementing strategies with the Communications Department to enhance effectiveness and align with the mission of the MORE Office via publications, media releases, articles, web content, social media, brochures, forms, and various materials for associated committees.
• Respond to rapid research requests into program and service areas.

Community Engagement - 20%

• Cultivate relationships with organizations that are led by and/or serve BIPOC individuals.
• Seek opportunities to uplift lived experience and strengthen ties with advocates.
• Solicit community input and engagement through forums, surveys, interviews, focus groups, courageous conversations, and other methodologies, either directly or through community-based participatory research.
• Develops and maintains positive working relationships with community organizations, residents, business community, non-profit organizations, and government agencies.

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED

• Ability to maintain confidentiality and appropriately apply discretion to work tasks and information.
• Ability to develop and maintain effective working relationships with co-workers.
• Ability to successfully resolve difficult and stressful situations with all persons in a fair and equitable manner and with professional composure.
• Ability to maintain confidentiality and appropriately apply discretion to work tasks and information.
• Demonstrates strong organizational skills and attention to detail.
• Strong oral and written communication skills.
• Ability to balance competing demands and successfully prioritize work tasks.
• Ability to apply good judgment, make decisions where appropriate, and anticipate and initiate next steps.
• Ability to work independently, with minimal supervision.
• Ability to use/and knowledge of racial equity tools.

MINIMUM QUALIFICATIONS

• High School graduate or equivalent.
• Three years of general office, administrative assistance, or program assistance experience (relative internship experience can apply).
• Three years of work experience in racial equity, inclusion, and belonging (relative internship experience can apply).
• Excellent skills in Microsoft Outlook, Word, Excel, and PowerPoint.
• Direct experience working on racial, income, health, or other equity-related issues.
• Connections/relationships with Bloomington non-profits and cultural organizations
• Experience working with immigrant and refugee communities.

DESIRABLE QUALIFICATIONS

• Data analytics training or experience.
• Experience providing data-informed presentations to diverse audiences.
• Serve as the staff liaison on projects to improve equity in the organization.
• Experience in grant writing and/or program development.
• Effective written and verbal communication skills sufficient to establish working relationships with local, state, and federal government agencies.
• Provide technical assistance to staff in their support of REAT work plan development and use of racial equity tools.
• Ability to speak a second language, in addition to English that has a recognized presence in the community. (Spanish, Somali, Vietnamese, Chinese Mandarin, Cambodian, etc.)

SUPERVISION OF OTHERS

This position does not supervise others.

Anticipated Hiring Range: $28.48 - $30.21 Hourly

2023 Full Salary Range: $28.48 - $37.96 Hourly

Full-Time Temporary; Non-Exempt; Non-Union; Benefits Eligible per Employment Rules for Full-Time Temporary

The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.