Office Support & Administrative Assistant

D.J. Bitzan Jewelers, voted “Best Jeweler in Central MN” nine years in a row is hiring an Office Support/Administrative Assistant to join our fast-paced, dynamic and progressive back Office Support team. This position will perform a wide variety of administrative duties while providing support to management, sales and service teams. Spend each day working with beautiful gemstones and finely crafted finished pieces – knowing you’re helping to make moments extra special for our customers.

This is a full-time, on-site 40 hours per week position, Monday through Friday: 8:00am – 5:00pm and an occasional Saturday as needed (Typically 3-4 per year). Business needs such as store meetings, business events and the holiday season would require the Office Support/Administrative Assistant to start earlier or work later than the hours above. Compensation is based on qualifications and experience.

$19 - $21 hourly

Office Support Responsibilities (75%)

This position is responsible to assist with back-office operations with the primary duties as follows:

• Ensure customers receive a WOW experience by tracking jobs, communicating with vendors, providing accurate and timely appraisals, and accurately tagging the merchandise upon receipt.
• Use a critical eye to ensure details of item are captured correctly – prepping paperwork for the appraiser, entering appraisal narratives and data into proper software, printing and prepping appraisals for delivery to the customer per defined instructions.
• Develop a strong understanding of the inventory, job, order, appraisal processes, and basic functions of the industry software. As part of the office team, you will be cross-trained in various duties and responsible for assisting where needed to meet deadlines.

Administrative Assistant Responsibilities (25%)

• Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the Executive’s behalf.
• Maintaining comprehensive and accurate records.
• Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary.
• Answering phone calls in a polite and professional manner.
• Welcoming visitors and identifying the purpose of their visit and directing them accordingly.
• Managing the Executive’s calendar, including making appointments and prioritizing the most sensitive matters.

Critical Success Attributes and Strengths

• Previous Office and Administrative assistant experience.
• Be positive, professional, enthusiastic, and team oriented.
• Be trusted to meet internal deadlines.
• Be dependable, responsible to DJB, Customers, Community, Team, and Self.
• Exhibit confidentiality and discretion in all areas.
• Be extremely detail oriented with high regard for accuracy.
• Demonstrate proficiency and accuracy when working with math and numbers.
• Have the ability to work independently.
• Ability to promote a fun and team-oriented work environment.
• Embrace change and implement continuous practices of improvement.
• Have exceptional organizational and time management skills.
• Be a good solutions-oriented problem solver.
• Be an excellent communicator—verbal and written–-and be an excellent listener.
• Be comfortable in a professional business environment, have excellent interpersonal skills and be able to work with a variety of personalities, be involved in community outreach for personal and professional development.

Since 1966 D.J. Bitzan Jewelers has believed life’s special moments deserve to be celebrated with the gift of fine jewelry.

This is an excellent opportunity for an organized and detail-oriented individual to join our team. There will be ample opportunities for growth and development as you learn about all facets of the jewelry business.

D.J. Bitzan Jewelers offers a competitive benefits package to full-time employees (on the first of the month following 60 days of employment.) Our benefits include company-paid health insurance for the employee, employer contribution toward family health insurance, Health Savings Account, Long-term Disability, Life Insurance, 401K, profit sharing (vesting program), paid time off and an employee discount.