JOB TITLE: Office Support
LOCATION: Erie, PA
STATUS: Full Time, Benefits Eligible, Hourly
COMPANY OVERVIEW:
BOBCAT of Pittsburgh, a division of RECO Equipment Inc., is a full line distributor of compact equipment. Our product lines are supported by Parts and Service Departments at our 8 branches located in Pennsylvania and Eastern Ohio. NEWLY OFFERING: Grounds and Maintenance Equipment in addition to our BOBCAT core product line!
Check out our website for more information: www.bobcatofpittsburgh.com
We hire individuals who exhibit the following COMPANY CORE VALUES: Authenticity, Loyalty, Professionalism, Hardworking, and Solution Driven!
OFFICE SUPORT RESPONSIBILITIES:
- Responsible for the efficiency of daily operations through supporting all departments of the branch.
- Responsible for answering and fielding phone calls for multiple branches
- Must have good communication and phone etiquette, ability to multitask with customer walk-ins and multiple phone calls.
- Responsible for daily banking deposits and frequent reviews of customer’s accounts and follow up with customers on any delinquencies.
- Responsible for entering invoices both from Bobcat and outside vendors into the internal system for accounts receivable/payable.
- Support all departments of multiple branches which include parts, service, logistics and finance with such duties as processing incoming mail, customer signed paperwork, billing and filing.
- Process parts invoices for payment
- Supports service departments by processing and mailing/tracking field modifications.
- Responsible for keeping the main customer area clean and stocked with merchandise.
- Responsible for office supplies and any inventory used by personnel.
- Other duties as assigned by management
OFFICE SUPPORT REQUIREMENTS (Skills, Technology, and Physical Requirements)
- Valid driver’s license and must meet General Liability driving requirements in order to operate a company vehicle when necessary.
- Efficiency in Google Drive formats as well as excel and Microsoft Word.
- Ability to multitask
- Work in a fast paced environment
- Professionalism - we value teamwork, creating a cohesive work environment, and pride ourselves on the service we provide our customers.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 2 years (Required)
- Microsoft Office: 2 years (Preferred)
- Google Drive: 2 years (Required)
- Financial concepts: 1 year (Preferred)
Ability to Relocate:
- Waterford, PA 16441: Relocate before starting work (Required)
Work Location: In person