Job description:
Specific Duties/Essential Functions:
- Answer incoming calls, make outgoing calls to clients
- Track call log
- Experience with Google Calendar, Google Mail, Google Sheets, Google Voice & text
- Transmit information or documents to customers, using computer, mail, or email. Provide information to walk in clients, about the courses or services provided. Provide information and answer client's questions.
- Send client thank you emails to clients & referrals. Enroll clients in classes.
- Register clients using the office database and complete paperwork electronically and/or manually.
- Add detailed notes to the student profile after speaking to client or student for effective intra office communications.
- Process payments using office database; collect occasional check payments or cash
- Conduct reminder calls for specific group courses
- Schedule driving appointments and cover new client inquiry calls(Potential Clients)
- Team Player
- Maintain iPads and charge each day
- Review all paperwork to be scanned, including outside records. After performing a quality check, upload Driving Evaluations into students profile in Teachworks
- Maintain & Disinfect Office area keeping it clean
- Other projects as assigned
- Energetic, dependable, professional, person who enjoys working in a fast paced environment in a small office setting. Qualities needed include great communication skills and excellent customer service who can adapt to changes quickly. Knowledge of general office procedures; good organizational and multitasking skills and attention to detail; aptitude to learn new processes and procedures. Handle interruptions with finesse and professionalism; Delegate certain tasks and coordinate with your team; Experience using multiple telephone-line systems. Must be able to work in a team environment and work independently, as well.
- Multi-task
- Valid ID
- Must pass a background check
Medical & Dental Benefits; Supplemental benefits; Simple IRA, PTO, Holiday Pay
Full Time hours: 36-40
Expected Start Date: ASAP
Job Types: Full-time