Medical Office Receptionist

Medical Receptionist-Scheduling Coordinator

Come join our team!!!! Seeking an enthusiastic & detail oriented applicant tobe a part of our fast paced pediatric practice!

Position Summary:

Under supervision performs all aspects of incoming phone calls and patient appointment scheduling.

Job-Specific Responsibilities:

· Answers all incoming phone calls, and forward or take message if needed

· Schedules all patient appointments

· Records detailed messages and pulls patient charts for all calls requiring nursing staff to call back within ten minutes of patient call

· Updates patient contact information and demographics on an on-going basis

· Reviews daily schedules of assigned physician for accuracy, and make corrections where needed

· Places appointment reminder calls to patients

· Reschedules all appointments for assigned doctor on an as-needed basis

· Faxes and/or copies records when requested by phone

· Scans patient charts

· Manages and processes assigned physician's mail

· Works in Check-In on a rotating basis as needed

Practice-Specific Responsibilities:

· Arrives each day prepared to work and prepares to leave at the end of the day only after work duties are completed

· Attends staff meetings and offers suggestions. Listens to others with an open mind

· Offers to help during down time

· Exhibits a professional appearance and dresses in professional company-approved attire

· Understands the concepts of universal precautions and OSHA

· Consistently exhibits behavior and communication skills that demonstrates a commitment to superior customer service

· Uses, protects, and discloses patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

· Performs other duties as assigned by Office Manager, Physicians, and/or Administrator

Job Qualifications:

· High school diploma or equivalent

· Two years front office experience, healthcare setting a plus

· Basic computer skills, familiarity with electronic health records a plus

Job Type: Full-time

Pay: From $17.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Pediatrics
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 1 year (Preferred)

Work Location: In person