Office Manager

Salary Range: $18.20 - 25.08
Pay rates are determined based on experience and internal equity.
Position Summary:

• Hires, orients, evaluates reception staff
• Oversees receptionist staff
• Works with Radiologists and DI Director for problem solving and new process development.
• Protocol scheduled cases
• Monitor schedule grid to assure procedures are not over booked
• Coordinates scheduling of inmates with LVCHO
• Monitor incoming PDF orders and electronic orders to make sure all patients are being contacted for appointments expediently
• Regularly monitors backlog of orders per modality and coordinates the necessary changes with the Director and Radiologists
• Monitors Lompoc Health imaging referrals and works with the Referral Coordinator to ensure authorizations are accurate and expedient
• Works with insurances to get Retro-Authorizations as needed
• Schedules exams and assists patients with prep instructions.
• Manages scheduling of all Clinical Clerical Aides for coverage at all imaging LVMC imaging facilities
• Must work well under stress or tight deadlines.
• Must work well with supervisors, co-workers, patients/residents, family members and visitors.

• Support of the District Mission and Values
• Demonstrate Respect, Professionalism and Courtesy to all patients, visitors, other providers and coworkers, as delineated in the LVMC "Commitment to Care".
• Constantly use C-I-CARE principles when communicating with others.
• Performance Improvement Activities
• Professional Development

• Position Competencies
• Other Duties Assigned by Supervisor

• The ability to communicate verbally and in written form in English.
• The ability to answer phones in a professional manner.
• The ability to sit for extended periods.
• The ability to use a keyboard.
• The ability to have normal or correctable hearing and vision.
• The ability to be supervised.
• The ability to work as a Team.
• The ability to have positive personal interactions with staff, patients/residents and visitors.

• Education: High School or equivalent.
• Experience: 2 years medical office experience. One year Medical office experience with LHD.
• Skills/Ability: Ability to communicate effectively with patients, staff, and physicians. Detail oriented and thorough in patient screening, documentation, and RIS scheduling.