Office Manager

POSITION SUMMARY

Responsible for working scheduled shift both accurately and efficiently, within company policy, to ensure the store contributes to increased profitability and decreased liability.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

· Observe schedule shift hours as assigned by store manager and/or assistant manager.

· Abide by all city, county, state and federal regulations.

· Give all customers prompt and courteous service.

· Provide customer service by greeting, assisting and responding to customer inquiries and complaints professionally.

· Perform specific tasks as assigned by store manager and/or assistant manager.

· Notify store manager and/or assistant manager of all cash discrepancies.

· Operate shift within company guidelines to achieve sales and profit.

· Communicate with store manager and/or assistant manager on office issues.

· Properly record all shift hours worked on the time clock. Verify and sign the time ticket report.

· Record all sales at the time of purchase.

· Accurately record all markups, markdowns, spoilage, and store use of merchandise according to company procedures.

· Prepare shift-checkout report at the end of shift according to company procedures.

· Prepare deposits, change orders, etc. according to company policy.

· Advise store manager and/or assistant manager of any personnel situations or policy violations having a negative effect on store operations.

· Advise any other employee with problems concerning store operations to talk with store manager and/or assistant manager.

· Follow company policy by maintaining a low cash drawer and utilizing the safe as instructed by store manager and/or assistant manager.

· Complete shift-checkout report at appropriate times as instructed by store manager and/or assistant manager.

· Follow correct vendor check-in procedures, within company guidelines, and as instructed by store manager and/or assistant manager.

· Share responsibility for controlling inventory in the store.

· Keep records of purchases, sales and requisitions.

· Organize, calculate, accurately enter daily sales information and sent to the corporate office.

· Verify all money from the previous day, calculate the daily deposit and sign off on office count.

· Assist in maintaining bad check log to ensure recovery of the money lost due to the returned checks.

· Assist in preparing end of week reports.

· Total time ticket report accurately to insure employees are paid correctly.

· Check safe and keep it locked at all times.

· Read and understand all operating instructions for equipment in the store, such as electronic cash register.

· Complete shift reports and account for a variety of products during vendor check-in.

· Assist in accurately preparing reports for corporate office, such as payroll, etc.

· Operate cash register, as needed, for up to 8 hours at a time.

· Compute basic math calculations and use a calculator

· Sweep floors, dust shelves, lift and carry trash to outside containers.

· Lift up to 25 pounds at least once per shift while scanning merchandise.

· Clean the parking lot and grounds surrounding the store.

· Perform a variety of cleaning duties, such as cleaning front windows, around check stands, clean out carts, etc.

· Supervise all cashiers effectively and provide constructive criticism if necessary.

· Perform other related duties and responsibilities as requested by management staff.

· Provide all customers friendly, courteous and prompt service.

POSITION QUALIFICATIONS

Competency Statement(s)

· Accountability - Ability to accept responsibility and account for his/her actions.

· Accuracy - Ability to perform work accurately and thoroughly.

· Communication, Oral - Ability to communicate effectively with others using the spoken word.

· Communication, Written - Ability to communicate in writing clearly and concisely.

· Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

· Decision Making - Ability to make critical decisions while following company procedures.

· Detail Oriented - Ability to pay attention to the minute details of a project or task.

· Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

· Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.

· Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.

· Organized - Possessing the trait of being organized or following a systematic method of performing a task.

· Reliability - The trait of being dependable and trustworthy.

· Responsible - Ability to be held accountable or answerable for one’s conduct.

· Team Builder - Ability to convince a group of people to work toward a goal.

· Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED)

Experience: No prior experience necessary

Computer Skills

Microsoft Office and other general computer knowledge.

Other Requirements

Required to have access to a phone at all times and must be able to complete basic math calculations.

EOE

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person