Office Manager

Job Description:

We are currently seeking an enthusiastic and organized Office Manager to join our team at Blue Mountain Fence. The Office Manager will be responsible for managing day-to-day operations, ensuring efficiency, productivity, providing excellent customer service, and supporting various administrative functions to ensure the smooth running of our office.

Responsibilities:

· Welcome and assist walk-in customers in a friendly and professional manner, addressing their inquiries and providing product information as needed.

· Answer incoming calls, handle customer queries, and coordinate with team members to provide timely and accurate responses.

· Manage the preparation and distribution of customer contracts and agreements, ensuring all documents are accurate and completed in a timely manner.

· Take customer payment, send invoices, and send payment reminders to past due accounts.

· Oversee social media platforms, engage with customers, and monitor online reviews to maintain a positive online presence for Blue Mountain Fence.

· Work collaboratively with the marketing team to develop and implement strategies to boost customer acquisition and engagement within a set monthly budget.

· Update job boards for installation crews and coordinate project managers to ensure a smooth workflow for field installers.

· Perform general administrative tasks such as managing office supplies, handling correspondence, and organizing files.

· Coordinate scheduling for appointments and meetings, ensuring efficient use of time and resources.

Requirements:

· Excellent communication skills, both written and verbal.

· Strong interpersonal skills with the ability to interact professionally with customers and team members.

· Proficient in using computer software and applications, including MS Office Suite and social media platforms.

· Highly organized with exceptional attention to detail.

· Ability to multitask and prioritize tasks effectively in a fast-paced environment.

· Familiarity with marketing principles and experience working within a marketing budget is a plus.

· A proactive and self-motivated attitude with a willingness to take initiative.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

• Paid time off
• Relocation assistance

Schedule:

• Monday to Friday

Work Location: In person