Office Manager

A growing dance studio in Wall, NJ is seeking an Office Manager. Our studio values kindness, integrity, empathy, community, creativity, excellence, trust, and fun. We are seeking a candidate to join our family friendly and close knit community. The ideal candidate must be able to be professional while also friendly, warm, and inviting. Candidates must be able to work in an environment that can be loud and filled with the squeals and laughter of young children. Ideal candidates are able to infect people with calm while assisting in the problem solving process or managing the normal chaos of a dance studio lobby. Flexible work hours. Some work can be done from home. Candidate will need to commit to 4-5 evenings a week in the studio.

• Manage inquiries, enrollments, trials, the onboarding process and all communication required through the Customer Service portal
• Monitor the email box and respond to all emails or forward them to the appropriate program director
• Correspond with the families of the dance studio -- will be the main point of contact for clients
• Handle client questions and concerns
• Write monthly newsletters
• Order, organize and manage costumes for recital
• Work closely with the owner and directors to provide administration support for all key areas of the business
• Customer service champion - monitor attendance, call clients, provide feedback to owners and directors
• Manage and record all systems and processes for the business
• Work with the owner and directors to create project plans

Ideal candidates will possess the following skills/traits:

• Ability to handle stress
• Adaptability
• Analytic skills/Problem solving skills
• Attention to Detail
• Client Focus/Customer Orientation
• Excellent Communication Skills
• Creativity
• Decision Making
• Goal Setting
• Initiative
• Integrity/Honesty
• Interpersonal Skills
• Planning and Organization/Time Management
• Sales/Negotiation
• Teamwork
• Tenacity/Resilience
• Technology

Job Type: Part-time

Pay: $17.00 - $23.61 per hour

Expected hours: 15 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Parental leave

Schedule:

• 4 hour shift
• After school
• Monday to Friday

Experience:

• Administrative experience: 1 year (Preferred)

Ability to Commute:

• Belmar, NJ 07719 (Required)

Work Location: Hybrid remote in Belmar, NJ 07719