Office Manager

Mission

Reporting directly to the General Manager, you will oversee and efficiently manage various aspects of our operations. Your responsibilities will span across being the primary employee point of contact, Office Management, and you may get involved in IT, Business Operations, and Customer Success as needed.

Vision

As the Office Manager, you play a crucial role in ensuring exceptional service to our clients, team members, and the community. Guided by our core values of Integrity, Professionalism, Quality, respect and Client Satisfaction. Your efforts will contribute directly to the success and growth of our organization.

Position Overview

Growing Design - Build – Remodeling Company in Londonderry NH is seeking an Office Manager who has excellent organization and multitasking skills. This is a full-time, in-office position which will work with management, administrative and filed teams to manage the day to day operations of a growing company. The Office Manager will be responsible for ensuring completion of a wide range of administrative and executive support tasks and be a crucial part of our growth and future.

The qualified candidate will be proficient in Microsoft Office 365, have excellent time management skills, strong verbal and written communication skills and the ability to effectively prioritize tasks. Must be dependable, able to work independently and as part of a team in a busy, fast-paced environment. This individual must also possess a high degree of integrity, be motivated, trustworthy and reliable. Organization and cleanliness a must!

The Office Manager is expected to fulfill any other duties assigned by the General Manager or leadership.

By focusing on client satisfaction, continuously improving our methods, measuring key processes, using factual information, fostering clear communication, reducing process time, promoting teamwork, recognizing improvement efforts, and involving everyone in the process of change, we ensure long-term success as an organization.

We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect and with quality and value are our number one priority.

We are looking to add a reliable, positive teammate to our office. The ideal candidate will be able to prioritize their tasks while being self-motivated and trustworthy. You will ensure the smooth running of our everyday office tasks while supporting our field & office teams.

Responsibilities of Position

· Manage and run reports as needed.

· Process job expense reports.

· Manage issues of field + office staff

· Manage vehicle fleet administrative tasks.

· Greet and direct visitors.

· Answer and direct incoming calls.

· Work with office & Field managers to resolve issues.

· Maintain office, break room & conference room supplies + organization

· Other miscellaneous administrative functions.

· Ensure paperwork of all subcontractors is in place, review proposals and insurance regularly.

· First point of contact for general administrative office needs.

· In-office IT support and liaison with outside IT vendor.

· Maintenance of computer and office equipment through coordination with outside vendors.

· Dependability is a must!

· Collaborate with the General Manager to develop and implement strategic plans for office management and administration.

· Ensure compliance with company policies and procedures.

· Proactively address and resolve any issues within the teams.

· Facilitate new hire orientation for a seamless onboarding experience.

· Maintain office communications.

· Provide general employee inquiries support.

· Manage Accounts Receivable.

· Manage vendor relationships and facility-related matters.

· Order and maintain general office supplies.

· Schedule fleet repairs and maintenance.

· Perform other duties as assigned.

· Coordinate and manage IT support and equipment repairs.

· Provide customer service during business hours.

· Collaborating with various internal departments to ensure that they fulfill all client requests.

· Office organization.

Candidate Qualifications

· Professionalism and excellent organizational skills.

· Must be a motivated individual, trustworthy and reliable.

· Applicants should have 2 years of office management or similar role experience, must be able to work as part of a team, and must possess strong communication and customer service skills.

· Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, tenants, clients and the public whether contact is by mail, telephone or in person.

· Constantly strive for improvements in work process and results.

· Must have creative problem-solving skills, a strong business acumen, and be able to deliver exceptional customer service.

· Keep abreast of new technologies, systems and procedures related to the position.

· Construction experience a plus.

· Be attentive to detail and have great organization skills.

· Have excellent communication and time management skills.

· Be proficient in setting goals, following through and meeting deadlines with consistent attention to detail.

· Be self-motivated, multitask with ease, and have the ability to work independently.

· Be a good problem solver.

· Proven experience in office administration or a related role.

· Strong attention to detail and accuracy.

· Proficiency in Microsoft Office Suite.

· Excellent written and verbal communication skills.

· Ability to handle sensitive information with confidentiality.

· IT/technology support experience preferred.

· Customer service experience is a plus.

· High school diploma or equivalent; additional education or certification is a plus.

· Valid driver's license.

· Deadline and detail-oriented

· Ability to collect, track, and analyze large amounts of data.

· Excellent active listening skills.

· Proven ability to successfully manage multiple accounts.

· Trades Experience a plus.

· Advertising & Marketing experience a plus.

· Graphic design a plus.

· Client focused mindset and ability to deliver exceptional service.

Job Type: Full-time

Pay: $20.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Londonderry, NH 03053 (Required)

Ability to Relocate:

• Londonderry, NH 03053: Relocate before starting work (Required)

Work Location: In person