Responsibilities
- Provide project coordination and support for the CCPHP leadership team (C-suite and VP)
- Assist in managing membership information in Hint (billing and payment software)
- Support the Membership Advisor team in running membership roster reports for physicians on a monthly basis
- Assist with searching for Top Doctors and compiling a potential referral list when requested by a physician or a Member
- Mail membership agreements and membership welcome packets on an ad hoc basis
- Help convert Members who pay by check to payments by credit card or bank account
- Assist VP of Membership Services with maintaining practice scorecards
- Represent Castle Connolly Private Health Partners in the most polished, professional, and highest-quality manner possible.
Qualifications
- Previous customer service and/or administrative experience strongly preferred
- An entrepreneurial spirit
- Enthusiastic, energetic, personable, and friendly disposition
- Excellent written and verbal communication skills
- Well organized and able to manage multiple tasks to successful completion
- Ability to be gracious and maintain a professional, positive attitude in a variety of situations
- Capability to work cooperatively with other staff (from a remote location)
- Experience working in HIPAA-covered transactions preferred
- Proficiency in Salesforce and MS Office software strongly encouraged
- Bachelor’s degree