Admissions Office Coordinator

St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home.

If this description speaks to you, continue reading about the opportunity of Admissions Office Coordinator. This is a full-time, 40 hours per week position located at St. John’s Home.

Position Summary: The Admissions Office Coordinator is responsible to provide support to a fast-paced Admissions Office answering phones, scheduling and providing tours, being a point person for potential admissions, as well as providing computer support. Responsibilities include:

• Answer incoming calls on multiple lines.
• Respond to all phone, online or in-person requests for information, or route to the appropriate person.
• Complete initial phone screening of potential applicants and referrals.
• Communicate documentation needs for admissions to hospitals, SNF’s, community care managers, families etc.
• Send applications and admission information to via email, DocuSign or USPS mail, as requested.
• Schedule and provide tours for prospective residents and their families.
• Greet and assist all visitors to the Welcome Center.
• Inspect open rooms for needed repairs, cleaning and/or furniture needs; create work orders and communicate regularly with Environmental and Building Services teams.
• Input new admission information for rehabilitation and long-term care residents into EMR.
• Prepare all rehabilitation and long-term care admission documents.
• Update EMR as needed after admission documents are completed; Upload signed documents.
• Update required spreadsheets regarding admissions, referrals, room availability, room readiness etc.
• Communicate with clinical staff regarding scheduled tours and admissions.
• Order office supplies.
• Educate family and community inquiries on St. John’s spectrum of services.

Qualifications:

• Two years’ experience in a health care setting, with previous experience in admissions coordination preferred.
• Excellent communication and customer service skills a must.
• The ideal candidate should enjoy working in a fast-paced environment, have strong computer skills, the ability to multitask and a high degree of initiative.
• A strong desire to understand and support the older adult population are keys for success in this position.

Check out what we have to offer YOU at https://www.stjohnsliving.org/careers:

• Health, dental, vision insurance (30 hours+)
• Employer sponsored life insurance & telemedicine (30 hours+)
• Weekly paychecks
• Competitive pay
• Ability to pay your bills before pay day through PayActiv: https://www.payactiv.com/employees/
• Free parking
• 24/7 fitness center
• Generous paid time off and holidays
• On-site child care
• Employee Assistance Plan
• Cell phone discounts
• Recognition activities and events

St. John’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.