Housekeeping Room Inspector / Office Coordinator

Gansevoort Meatpacking NYC Hotel is looking for Housekeeping Room Inspector.

Prior Hotel Housekeeping Department experience is highly desirable.

Please learn more about job responsibilities below and submit your resume to be considered!

Summary of Position: Responsible for inspecting designated guest rooms and public areas of the Hotel ensuring that all the areas are clean and well maintained in accordance to established standards.

Primary Functions:

• To serve as a Gansevoort Hotel Group Brand Ambassador and maintain integrity of brand standards and goals.
• To uphold and comply with Coyle Standards and Gansevoort Core Values at all times.
• Conduct detailed inspections of rooms and public areas daily to ensure that standards are maintained.
• Ensure that all vacant dirty rooms meet the required standards before updating room status.

Specific Accountabilities:

• Monitor, verify, and report the status and/or discrepancies of rooms and enter into Property Management System and KnowCross.
• Coordinate work orders with the Engineering Department and follow up until completion.
• Participate in daily Housekeeping Department pre-shift meetings.
• Comply with house opening procedure.
• Coordinate issuance of supplies and equipment to Housekeeping staff in the beginning of each shift.
• Respond to special guest requests in a timely, friendly and efficient manner.
• Assist Director of Housekeeping and Housekeeping Manager with monthly inventory.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Perform cleaning duties during emergencies.
• Inspect and restock contents of private bar in every room. Ensure that charges are posted accurately and in a timely manner.

· Ensure that all in-room accessories and promotional materials are in place.

· Maintain an adequate stock of products on the mini bar card and replenish the cart at the end of the day.

· Maintain the storeroom in a neat and orderly manner.

· Ensure that expired products are remove from rooms on time.

· Ensure that amenities are delivered in a timely manner with the correct presentation.

• Perform Office Coordinator duties when needed: place, receive and route a high volume of calls, supply information to callers, relay messages and announce visitors. Deliver messages promptly and accurately to all parties. Answer the phone within 3 rings with appropriate greeting; log all calls and dispatch them in timely manner to all departments using Knowcross, follow up to ensure calls are picked up; log-in/out team members in Knowcross, monitor “parked calls” to ensure that parked reasons are read and passed on to appropriate Team Member.
• Input information from a variety of sources into spreadsheets.
• Assist Director and Housekeeping Manager as required.
• Perform any other job duties as assigned.

Required Skills/Qualifications:

· High School diploma (an associate diploma preferred).

· Ability to work independently.

• Computer skills, including Microsoft office and excel.

· Excellent time management skills.

· Good communication skills.

· Basic Math skills.

· Attention to detail.

· Able to work in fast paced environment.

· Initiative.

Physical Requirements:

• Physical mobility and stamina required.
• Able to lift objects up to 40 lbs.
• Must be able to be standing/mobile for at least 8 hours per day.
• Fast paced movements are required.
• Must be able to seize, grasp turn and hold objects with hands.
• Must be able to hear and speak clearly to communicate with guests and employees.

Job Type: Full-time

Pay: $24.72 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person