Office Coordinator

Job Title/Position:Office Coordinator

Reports To:Director of Finance

Job Description Summary

The Office Coordinator is responsible for managing office communications and facilitating key tasks and procedures. The Office Coordinator performs a number of administrative support and customer service tasks to ensure efficient operation of their office environment. Specific duties and responsibilities may include

Essential Job Functions/Responsibilities

• Open and close office according to office procedures.
• Receive and manage direct main-line phone calls.
• Listen to understand and ask effective questions when necessary.
• Troubleshoot emergencies.
• Communicate clearly, effectively, and concisely with a wide range of customers and co-workers.
• Maintain customer confidence and protect operations by keeping information confidential.
• Ensures compliance with all state, federal, and Community Health Accreditation Partner (CHAP) regulatory requirements.
• Utilize Microsoft Office programs (Word, Excel, Outlook) with efficiency.
• Copy, scan, file and maintain paper or electronic documents and records.
• Receive, sort and distribute mail/deliveries on a daily basis.
• Manage office/kitchen/bathroom supplies, ordering as needed.
• Assist with the stocking of supply shelves as needed.
• Contribute to team effort(s) by accomplishing tasks as needed.
• Coordinate with other office staff to divide/assist with daily responsibilities to ensure performance as needed.
• Perform other administrative duties as assigned.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications

• High school diploma or equivalent.
• At least one (1) to three (3) years experience in a hospice care organization preferred.
• Excellent computer skills, specifically with expert knowledge of Microsoft Excel required.
• Knowledge of Community Health Accreditation Partner (CHAP) standards preferred.
• Exceptional organizational, observation, customer service, verbal and written communication, and decision making skills required.
• Demonstrates autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities.
• Must be able to maintain a positive attitude.
• Ability to multi-task and work under pressure with changing schedules and deadlines.
• Strong interpersonal skills with a desire to collaborate with internal and external business associates.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.