The Office Clerk is responsible for assisting in the coordination of all office activities
including: clinical records, data entry, maintaining patient records, preparing for all
meetings, coordinating all telephone calls and maintaining sufficient office supplies. The
Office clerk is responsible to assist with: direct patient expenditures coordination,
employee time sheets, personnel records and billing liaison.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1. Assists in maintaining confidentiality of patient information.
2. Assists in maintaining accurate up to date clinical records in accordance with
regulations of Medicare and the Policy and Procedure Manual.
3. Communicates effectively on the telephone with patients, families and staff.
4. Assists in answering incoming calls and forwards to appropriate staff person or
takes a message if the person is not available.
5. Assists in welcoming and assisting all guests.
6. Assist in managing incoming, outgoing and interoffice mail.
7. Performs typing, faxing and copying tasks as requested for various staff persons.
8. Assists in ordering and maintaining accurate records of medical equipment and
supplies.
9. Assists in maintaining accurate mailing lists of employees; patients; volunteers,
Medical Directors, physicians and nursing facilities and forwards any changes to
the Corporate Office.
POSITION QUALIFICATIONS
1. Preferably minimum of high school education with a computer background.
2. General knowledge of spelling, punctuation, grammar, clinical records and office
procedures.
3. Basic knowledge of office machines.
4. Basic knowledge of telephone skills.
5. Aptitude or computer data entry and use of current software systems.
6. Ability to establish and maintain effective working relationships.
7. Ability to meet the public and staff as a positive, friendly and professional
representative of the organization.
8. Effective social interaction, communication and organizational skills and the ability
to perform a variety of tasks efficiently.
9. Personal car for travel and valid driver's license.
10. Carry personal auto liability insurance coverage.