Office Assistant

Premier Roofing is the leading source of roof replacements in central NY. We are a tight-knit, but quickly growing company, with a strong focus on customer service. In the Office Assistant position, you will be answering calls and performing other in-office tasks in our newly-opened Cortland office, while communicating closely with the team in our primary Sidney, NY office.

Responsibilities:

• Answering incoming calls
• Responding to customer inquiries and providing information about our services
• Scheduling appointments and communicating with the team
• Recording and managing customer data in our CRM
• Following up with potential customers
• General administrative tasks as needed

Requirements:

• Strong phone presence and communication skills
• Excellent organizational and multitasking abilities
• Ability to work in a fast-paced environment
• Customer service experience preferred
• High school diploma or equivalent

We offer competitive pay, bonuses, and opportunities for growth within the company. On average, our calltakers received an additional $1000/month last year from our performance-based bonus structure. If you are motivated, detail-oriented, and have a passion for providing excellent customer service, please submit your resume for consideration.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Cortland, NY 13045: Relocate before starting work (Required)

Work Location: In person