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Philosophy of Roots : At Roots, we are dedicated to redefining the standard of endodontic care by combining advanced clinical expertise with a patient-centric approach. We believe in preserving the natural roots of each patient's smile through innovative and compassionate endodontic treatments. Our mission is to deliver exceptional quality care that not only addresses immediate dental concerns but also fosters lasting relationships built on trust, integrity, and a commitment to oral health.
Job Overview: As an Office Manager at Roots Endodontic Group, you will be an integral part of a collaborative team committed to providing unparalleled endodontic services in the vibrant city of New York. Our practice values a patient-focused philosophy, where each individual's unique needs are met with personalized, comprehensive, and empathetic care. Join us in shaping the future of endodontics, rooted in excellence and a passion for preserving the natural beauty of our patients' smiles.
An Endodontic Office Manager position requires a dynamic individual with a blend of administrative expertise, customer service acumen, and an entrepreneurial spirit. While dental experience, including a background in dental assisting, is considered advantageous, it is not mandatory. The ideal candidate will possess the following qualities:
- Administrative Skills:
- Oversee the daily operations of the endodontic office with precision and attention to detail.
- Efficiently manage appointment scheduling, patient records, and billing processes.
- Coordinate seamlessly with dental professionals to ensure a cohesive and effective workflow.
- Customer Service:
- Provide an exceptional and personalized experience for patients, addressing inquiries and concerns with a happy and positive demeanor.
- Foster a warm and welcoming atmosphere that reflects a commitment to patient satisfaction.
- Handle patient scheduling, follow-ups, and appointment reminders with a personalized touch.
- Retail or Hospitality Experience:
- Previous experience in retail or hospitality is advantageous.
- The ability to create a personalized and positive experience for patients is enhanced by skills gained in a customer-focused environment.
- Entrepreneurial Spirit:
- Demonstrate an entrepreneurial mindset, identifying opportunities for business development within the dental practice.
- Proactively contribute to the growth and success of the practice through creative thinking and goal-driven initiatives.
- Clinical Experience :
- While dental experience is beneficial, it is not a mandatory requirement.
- Candidates with a dental assisting background bring additional insights into the operational aspects of a Dental Office.
- Personality Traits:
- Project a happy, smiling, and positive demeanor to create a personalized experience for both patients and the dental team.
- Embody a creative thinker's mindset, bringing fresh ideas to enhance the patient experience.
- Goal-Driven:
- Set and achieve goals related to office efficiency, patient satisfaction, and business growth.
- Strive for continuous improvement and excellence in all aspects of the endodontic practice.
- Leadership Skills:
- Demonstrate leadership qualities to foster a collaborative and positive work environment within the dental team.
- Inspire and motivate team members to achieve common goals.
In this role, the candidate is not only part of a dynamic team but also contributes to the description of a workplace that values creativity, goal-driven initiatives, and a positive, personalized approach to patient care. While dental experience is valued, it is not mandatory, allowing for a diverse pool of qualified candidates.
Job Types: Full-time, Part-time
Pay: $23.60 - $28.42 per hour
Expected hours: 17 – 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
Work Location: In person
