Office Assistant III
The County of Monterey is a diverse community set in a picturesque coastal location and offers tourists and residents alike the comfort of a moderate, Mediterranean climate, miles of beautiful beaches, spectacular mountain ranges, groves of red- woods, low-rolling foothills, and scenic valleys. Boasting such world-renowned attractions as the spectacular Big Sur Coast, Laguna Seca Raceway, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach – possibly the world’s most famous golf course, it’s easy to see why over 450,000 residents choose to live here and an estimated four million visitors a year make the County of Monterey their destination of choice.
The County of Monterey is accepting applications for multiple Office Assistant III vacancies across various County departments. Positions in this class perform a variety of complex clerical work of a responsible nature with assignments in one or all of the following: Supervising other clerical staff; developing and recommending the reorganization or improvement of clerical procedures and systems; and understanding complex activities in a recognized professional or highly technical field.
Ideal candidates will have the ability to work diligently to help maintain smooth office operations, be reliable and hardworking, have great communication skills, and be familiar with office equipment and procedures.
This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines.
The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis Countywide.
Examples of Duties
- Performs complex clerical work involving the analysis of a variety of source materials and a thorough familiarity with policies, procedures, terminology, and rules.
- Assigns, distributes, and reviews the work of assigned staff; train staff.
- Greets the public, customers and other County employees in person or over the phone, and obtains or gives information; explains policies and procedures to inform customers of correct processes; transfers calls and takes messages; assists customers in completing forms and documents; schedules customers for appointments; dispenses and receives documents such as applications, time sheets, and invoices, and verifies them to ensure accuracy and completeness.
- Responds to computer messages sent via electronic mail system and routes messages to the appropriate person; folds and stuff documents to process outgoing mail; receives and sends documents via fax machine; and sends mail using inter-office or U.S. mail system.
- Designs or modifies filing systems to improve efficiency and effectiveness; sorts, codes, files and indexes correspondence, forms, records, documents, and other material alphabetically, numerically and chronologically, or by other predetermined classifications which requires knowledge of the subject matter; locates and retrieves files from manual or computerized systems to provide requested information; sets up and maintains specialized or complex filing systems; creates new files and purges old files; may design or revise forms.
- Keeps financial and statistical records, and prepares reports, master lists, and control files; may determine proper format for finished reports.
- Composes and types a variety of standard correspondence or form letters, statistical or financial statements requiring research of department files, records and commonly used regulations.
- Proofreads and/or spell checks to eliminate errors; reviews and compares a wide variety of documents by assembling a variety of information from several sources which may require a high order of judgment in detecting and correcting discrepancies.
- Develops and recommends improvement of clerical procedures and systems.
- Operates a variety of standard office equipment, such as computers, printers, copiers, calculators, and fax machines.
- Requisitions, accounts for stores and distributes a variety of supplies and equipment; maintains property inventory.
- Performs other related duties as assigned.
To view the complete classification description, please visit the County of Monterey website or click on the following link: Office Assistant III (Download PDF reader)
THE SUCCESSFUL CANDIDATE
Working Knowledge of:
- Modem office practices and procedures, including filing systems and the operation of standard of office equipment.
- English grammar, sentence structure, punctuation, and spelling.
- Arithmetic principles, including addition, subtraction, multiplication, and division.
- Business telephone etiquette and procedures, including operation of multi-line equipment and message taking.
- Policies and activities of the office to which assigned.
- Work with a minimum of direct supervision.
- Prepare reports and keep detailed records.
- Train, assign, and review the work of others.
- Maintain confidentiality.
- Make accurate arithmetical computations.
- Establish and maintain effective working relationships with those contacted through the course of work.
- Verbally communicate information clearly and concisely to others.
- Operate office equipment such as a personal computer, copier, typewriter, printer and fax machine.
- Organize and prioritize work.
- Understand and follow oral and written instructions.
Examples of Experience/Education/Training
EITHER OPTION I
Experience:
OR OPTION II
Experience:
Additional Information
- Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority.
- Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency.
- Some positions may require prospective employees to successfully pass a background check.
- Some positions in this class may require typing ability including a minimum typing speed.
- Some positions may require prospective employees to possess the skill and ability to read, write, and speak proficiently in both English and Spanish.
NOTES
Application and Selection Procedures
OR
Hard copy applications may be obtained from and submitted during normal business hours,
The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:
A completed County of Monterey Employment Application- Responses to the Supplemental Questions
Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.
EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION