Address
Form of work
SalaryGeneral Purpose
The City of Idaho Falls is accepting applications for an Office Assistant II with the Clerk's Office. This position performs a variety of general office and clerical duties as required to maintain and expedite the functioning of the City Clerk’s Office. This position will interact closely with the public, and the successful candidate must be able to provide directions and/or guidance to all stakeholders with a patient, friendly and knowledgeable demeanor.
** The posted wage range above is the starting wage range only.
The full range is $18.94-$26.27 an hour.
This position will remain open until filled. Application review will begin on March 20, 2024.
Essential Functions
Provides support to Clerk’s staff by receiving applications and acquiring proper approvals for different kinds of city licenses. Must be able to perform multiple tasks simultaneously, including handling interruptions and returning to tasks in a timely manner. Applicant must process a variety of general and confidential correspondence and compose routine correspondence as directed.
Greets the public in person or over the telephone; answer inquiries and questions; routes problems to appropriate individuals; determines the nature and seriousness of problems and acts accordingly. Responsible for maintaining a clean and organized front desk; scheduling meetings; collecting and sorting mail and preparing materials to mail; and providing administrative support to all City Clerk team members as necessary. May provide occasional tours of the office.
Receives and distributes Public Records Requests (Freedom of Information Act) to essential city staff and ensures the requested information is returned to the original requestor in a timely manner.
Processes Damage Claim forms, records construction bids as needed and gathers and organizes files and documents for reporting purposes.
Performs routine computer entry tasks and creates and maintains files important to the proper functioning of the Clerk’s Office. Assists with cemetery records management. Maintains supply inventories, troubleshoots issues with computers, printers, fax machines, scanners, and other office equipment. Facilitates maintenance and repairs of various office equipment as needed.
Performs other related duties as required.
Minimum Qualifications
1. Education and Experience:
A. High school graduate, GED, or equivalent
2. Knowledge, Skills, and Abilities:
Working knowledge of modern office practices and procedures; working knowledge of methods related to filing and documenting; working knowledge of interpersonal communication skills and telephone etiquette; working knowledge of standard office equipment operations.
Ability to operate standard office equipment efficiently; ability to develop effective working relationships with fellow employees, and the public; ability to communicate effectively in writing and verbally; ability to prepare accurate and clear correspondence; ability to prepare complete and accurate reports.
3. Special Qualifications:
Must be able to type at a rate of 40 words per minute.
Work Environment
Incumbent of the position performs in a typical office setting with appropriate climate controls. Tasks require variety of physical activities, not generally involving muscular strain. Periodic walking, standing, stooping, sitting, reaching, required in normal course of performing essential duties. Talking, hearing and seeing essential to effective performance of the job. Common eye, hand, finger dexterity required for most essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and creative problem solving.
