Office Assistant

Job Summary

The Dietary Office Assistant supports the Dietary Department with a variety of clerical duties including filing, daily deposits, monthly invoices, payroll deduction report, maintaining log files, food truck orders and scheduling, credit/debit card reporting, department charges, catering requests, patient meal reporting, updating dashboards, sort thru mail, plus other duties as assigned.

Essential Functions

• Ability to be well-organized and adhere to deadlines
• Oversee clerical tasks including daily deposits, invoices, and filing
• Ability to maintain files and logs
• Respond to catering requests, schedule and invoice
• Answer phone calls and emails
• Schedule meetings and send meeting invitations
• Reviews and maintains equipment manuals, warranties, logs, and required documentation.
• Maintains patient logs in accordance with department policies and procedures.
• Effectively uses computer applications as needed
• Maintains a thorough knowledge of department forms and logbooks

Non-Essential Functions

• Perform other duties as assigned

Professional Requirements

• Adhere to dress code, appearance should be professional, neat and clean
• Complete annual education requirements
• Always maintain patient confidentiality
• Maintain regulatory requirements, including all state, federal and local regulations
• Report to work on time and as scheduled
• Wear identification while on duty
• Treat patients, family members, customers, co-workers with respect and dignity
• Represent the organization in a positive and professional manner
• Comply with all organizational policies and standards regarding ethical business practices
• Communicate the mission, ethics, and goals of the organization
• Participate in performance improvement and continuous quality improvement activities
• Attend regular staff meetings and in-services when instructed

Regulatory Requirements

• High School diploma or equivalent
• Previous experience in business office, dietary or healthcare setting is preferred

Knowledge, Skills, and Abilities

• Knowledge in general clinical services
• Strong organizational and interpersonal skills
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
• Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
• Ability to maintain confidentiality of all medical, financial, and legal information
• Ability to complete work assignments accurately and in a timely manner
• Ability to communicate effectively, both orally and in writing
• Ability to handle difficult situations involving patients, family members, physicians, or others in a professional manner

Physical Requirements and Environmental Conditions

• Work is performed during regular work hours but may require evening and/or weekend hours to meet deadlines.
• Position requires light to moderate work with 50 pounds maximum weight to lift and carry with pushing and pulling of heavy objects
• Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing