Office Administrator

Resolve Roofing in Columbia, MO, is seeking an Office Administrator to join our team. We pride ourselves on providing top-quality roofing services and exceptional customer care. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our office, and handling administrative tasks efficiently and effectively. The ideal candidate will be organized, detail-oriented, and adept at multitasking in a fast-paced environment. You will have the opportunity to work closely with our team to support our mission of delivering outstanding roofing solutions to our valued customers. Join Resolve Roofing today and be part of a dynamic company that values professionalism and teamwork.

Perks of Joining Our Team:

• A supportive and inclusive work environment where your contributions are valued.
• Opportunities for growth and development both personally and professionally.
• Flexible hours and a focus on work-life balance. We believe in work-life balance and understand that sometimes life's responsibilities extend beyond the workplace.
• The chance to be part of a community-focused team making a positive impact.

$20 - $25 hourly

• Answering phone calls with a smile and a can-do attitude.
• Mastering the art of scheduling appointments like a pro.
• Liaising with representatives to coordinate schedules seamlessly.
• Becoming a wizard at inputting documentation into our homeowner profiles.
• Handling job totals with precision and accuracy.
• Ensuring homeowners are informed and excited about material delivery and installation schedules.
• Making sure our homeowners feel valued by following up after installations and scheduling final walkthroughs.
• Keeping our operations running smoothly by pulling permits and creating estimates when needed.
• Putting together delightful thank-you packages because gratitude never goes out of style.
• Keeping our warranties organized and filed like a boss.
• Maintaining our homeowner profiles and ensuring they're always up-to-date.
• Following up with homeowners regarding invoices, reviews, and estimates because we care about their experience from start to finish.

• 2+ years of experience in office administration
• Proficiency in Microsoft Office Suite
• Strong organizational skills
• Excellent communication abilities
• Detail-oriented mindset

Who We Are: At our company, we're not just about getting the job done; we're about making a difference in people's lives. From homeowners to gas station attendants, we believe in providing value, compassion, and service to all. Our team is committed to upholding strong moral and ethical values, always striving to be the best version of ourselves, both personally and professionally.