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Form of workJob Description
ABOUT AMF:
Accurate Metal Finishing of Florida provides premier metal finishing services for commercial and specialized high tech industries including Aerospace, Automotive, Firearms, Marine, Medical and Military. AMF has been in business since 1988 and is located in Brevard County Florida near the Kennedy Space Center.
AMF specializes in coatings for aluminum consisting of hardcoat anodize (Type III), regular anodize (Type II), chemical conversion coating / chem film (both hexavalent and trivalent), as well as electropolish and passivation for stainless steel alloys. AMF processes and services are performed to and in compliance with a multitude of military and commercial specifications and requirements.
JOB SUMMARY:
Performs Office Administrator duties and customer support. Includes filing, answering phones, provides customer order status, prepares UPS and carrier documents for order fulfillment and some order entry.
SKILLS AND RESPONSIBILITIES:
- Files customer order documents and job packets.
- Answers customer emails and phone calls providing information on company services and status of orders.
- Develops & maintains positive relationships with customers.
- Effectively communicates and meets customer expectations while presenting a highly professional and customer centric focus.
- Obtains status of jobs from production personnel and effectively communicates to customers as needed.
- Prepares UPS, FedEx or freight carrier documents for shipment.
- May enter purchase orders and order parts and supplies from suppliers.
EXPERIENCE AND QUALIFICATIONS:
- High School diploma or GED is required.
- Has a minimum of 2 years experience in a related function and manufacturing or warehouse environment.
- Possess excellent interpersonal and communication skills, both oral and written.
- Ability to multitask and work under pressure.
- Previous experience working in an ISO 9001 or similarly regulated company is a plus.
- Proficiency with Microsoft Office and Quickbooks products.
- Has valid Florida driver's license and reliable transportation to and from work.
PHYSICAL REQUIREMENTS:
- Primarily works in an air conditioned office but also requires visits to the shop production area which is non-air conditioned.
- Temperatures in the shop may fluctuate with outside weather conditions and chemical fumes may be present.
- Use of safety equipment may be required in shop when necessary (safety glasses, hearing protection, etc.).
About Accurate Metal Finishing of Florida, Inc:
Accurate Metal Finishing of Florida provides premier metal finishing services for commercial and specialized high tech industries including Aerospace, Automotive, Firearms, Marine, Medical and Military. AMF has been in business since 1988 and is located in Brevard County Florida near the Kennedy Space Center.email: hr@accuratemetalfl.com
