Address
Form of workTexas County Technical College is a rapidly growing, nursing school that transforms people's lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Texas County Technical College offers students the opportunity to earn a Certificate or Associates Degree in nursing in one year. Our quality nursing curriculum prepares students for an in-demand career to help communities overcome the chronic, well-known, and increasing nursing shortage.
Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values:
Passion: We love helping others succeed.Excellence: We strive to be the best.Adaptability: We learn, in part by trying new ideas.Accountability: We own our results.Integrity: We do the right thing.
What You'll Do:What You will Do:
The Office Administrator serves a vital role in the success of the Admissions and Student Services teams at Texas County Technical College and is responsible for providing administrative support to staff and faculty, current and prospective students, and guests. Under supervision, this position supports the enrollment efforts of TCTC by providing admissions information to prospective and newly admitted students and creating communication materials. This position represents the College to prospective and newly admitted students through numerous interactions, both face-to-face and virtually.
- Answers incoming calls and direct the caller to the appropriate person; if asked for by name, or department.
- Maintains a customer focus through organization, professionalism, and warmness to our potential and current students.
- Assists each lead and/or inquiry to our college in an honest, caring, and thorough manner.
- Greets and directs visitors to the campus.
- Receives, sorts and forwards incoming mail.
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
- Assists with related clerical duties like photocopying, faxing, filing, and collating.
- Manages student badging, creating badges for new students and replacing lost badges.
- Submits attendance.
- Crafts professional verbal and written communications with little to no oversight.
- Maintains confidentiality, following HIPAA, FERPA (Federal Education Rights & Privacy Act), and other applicable laws and regulations at all times.
- Adheres to all compliance and regulatory standards.
- Communicates with prospective students, parents, and the community through appointments, phone calls, emails, and other materials.
- Conducts effective phone presentations and interviews with each candidate.
- Processes paperwork; interviews applicants; arranges and conducts campus tours.
- Proctors Admission Testing
- Conducts follow-up activities to prospective and new students such as letter writing and phone-calling campaigns.
- Conducts student follow up calls for scheduling and document requests.
- Maintains recruiting operations by following policies and procedures; reporting needed changes.
- Advises students and families regarding educational opportunities and options, admission and other requirements, policies, and procedures as appropriate.
- Increases percentage of enrollments and starts from leads through training, experience, and diligence of prospective student follow-up with the prospect through correspondence and routine phone conversations to aid in completion of the enrollment process.
- Works cooperatively to provide appropriate data for reporting, institutional research, and institutional effectiveness.
- Works to maintain the integrity of the student database (admissions to permanent records) to ensure complete accuracy for local records and state, and federal reporting.
- Completes all appropriate paperwork when a new graduate is placed and document all placement activities in the appropriate places
- Maintains a minimum 70% placement rate for each program offered by the Campus.
- Maintains appropriate and accurate placement records in accordance to ABHES standards.
- Establishes and maintains an electronic database containing student and graduate employment records, as well as, maintaining complete hard-copy records.
- Counsels individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
- Assists and participates in the public relations activities of the College.
Other duties as assigned
What We Need From You:What We Need from You:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.
- High School Diploma or equivalent (Associates Degree from an accredited college or university preferred).
- 1 to 3 years' experience in admissions, retail sales, consumer marketing or recruitment.
- High degree of professionalism and discretion dealing with confidential information.
- Must be organized, professional, and warm to our potential and current students.
- Exceptional ability to organize, prioritize and multi-task in an extremely dynamic environment.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of individuals in a diverse community.
- Skill in the use of computerized systems and databases.
What We Are Offering You:
- Competitive pay and opportunities for professional development
- Dynamic organizational culture within a supportive working environment
- Comprehensive medical, dental, and vision benefits
- Rest and relaxation with paid sick leave and holiday benefits
- Preparation for the future with a 401(k) and company match
Only online applications will be accepted. No phone calls please.
Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.
Employment Type: FULL_TIME
