Office Administrator

Keepers Turf is a full-service synthetic turf installation company. We specialize in the design & construction of custom synthetic home putting greens, synthetic lawns, pet turf, and synthetic grass playgrounds. We serve Ohio and surrounding states.

The Assistant Operations Manager will learn to manage overall operations and will be responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.

Responsibilities may include interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employee’s performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the director.

Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to Owner . Directly manages and directs Operational staff.

Responsibilities:

· Recruit, select, train, assign, schedule, coach, counsel and discipline employees

· Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

· Plan and review compensation actions; enforcing policies and procedures

· Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends

· Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping

· Analyze process workflow, employee and space requirements and equipment layout; implement changes

· Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations

· Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

· Accomplish operations and organization mission by completing related results as needed

· Meet or exceed operations labor budget expectations

· Manage staff levels, wages, hours, contract labor to revenues

· Run a safe, injury/accident free workplace

· Responsible for all aspects of vehicle and heavy equipment rentals

· Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies

· Manage relationships with key operations vendors

· Track vendor pricing, rebates and service levels

· Review and approve all operational invoices and ensure they are submitted for payment

· Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

· Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

· Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.

· Communicate all operating policies and/or issues at department meetings

· Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

· Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations

Operations Manager top skills & proficiencies:

· Leadership

· Conflict Management

· Business Negotiation

· Organization

· Decision-Making

· People Management

· Data Entry Skills

· Data Processing Skills

· Dependable

· Reporting Skills

· Deadline-Oriented

· Budget Development

· Critical Thinking and Problem Solving Skills

· Planning and Organizing

· Communication Skills

· Influencing and Leading

· Delegation

· Team Work

· Negotiation

· Adaptability

· Stress Tolerance

Hiring Immediately

Job Types: Full-time, Part-time

Pay: $15.00 - $40.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Choose your own hours

Supplemental pay types:

• Bonus opportunities
• Commission pay

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: In person