Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud.
Duties include but are not limited to:
- Audit, balance and report on all food and beverage outlets (e.g. restaurants, banquets) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information
- Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed
- Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing
- Prepare and input statistics and income journal sheets for preparation of daily reports
- Balance and close all bank ticket codes
- Run night audit final after insuring all revenues are in balance nightly
- Perform the duties of a Front Desk Agent including check-ins and check-outs
- Compile guest email addresses for comment cards and our market research company
Qualifications
- Accounting background preferred, but not required
- Ability to compile facts and figures
- Telephone and guest relations etiquette and skills
- Excellent comprehension and literacy required for reading daily reports, numbers, etc
- Must pass a background check