Job Summary:
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Perform nightly audits of financial transactions to ensure accuracy and completeness
- Verify the accuracy of guest accounts by reconciling charges and payments
- Prepare daily reports summarizing hotel revenue, occupancy rates, and other key metrics
- Assist with the check-in and check-out process for guests arriving or departing during the overnight shift
- Respond to guest inquiries and resolve any issues or complaints in a professional and timely manner
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure a seamless guest experience
Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong attention to detail and ability to perform accurate calculations
- Bilingual/multilingual skills are highly desirable
- Knowledge of hotel operations and guest services
- Proficient in using hotel management software systems
- Excellent phone etiquette and communication skills
If you are looking for an opportunity to contribute to a dynamic team in the hospitality industry, we invite you to apply for the Night Auditor position. We offer competitive compensation and employee discounts, as well as opportunities for career growth within our organization. Join us in providing exceptional service to our guests. Apply today!
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Free parking
- Paid time off
Schedule:
- Night shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Nicholasville, KY 40356 (Required)
Ability to Relocate:
- Nicholasville, KY 40356: Relocate before starting work (Required)
Work Location: In person