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Form of work
SalaryAbout us
Welcome to the world of Because We Care! We are excited that you are here and want to share more with you about this service culture program. Because We Care inspires and motivates actual behavior change driven by the new service standards set forth in Because We Care. It defines the service and experience model that shapes how BWH Hotel Group delivers on its vision to Inspire Travel Through Unique Experiences. It answers the question of ‘why” behind everything we do. Why? Because We Care.
```Duties:```
- Perform night audit duties including reviewing and reconciling daily transactions, balancing accounts, and generating reports
- Handle guest check-ins and check-outs during the overnight shift
- Provide exceptional customer service and address guest inquiries and concerns
- Answer phone calls and assist with reservations or general inquiries
- Ensure the security of the property by monitoring surveillance cameras and conducting regular patrols
-Set up breakfast bar for Breakfast Attendant
```Experience:```
- Previous experience in a similar role preferred
- Familiarity with phone systems and hotel reservation software is a plus
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Ability to work independently and handle guest issues with professionalism and discretion
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
- Resort
People with a criminal record are encouraged to apply
Application Question(s):
- Are you able to work 11pm to 7am at least 2 nights per week?
- Are you able to complete the training program on 2nd shift hours from 3pm to 11pm?
- Are you interested in full-time (40) or part-time hours (20-30)?
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
