Network Engineer

Role: Site Lead/Engineer
This isonsite from day 1 at the Jersey City- NJ office.
This is a Full-time and immediate hire (Mid-level consultant preferred).
No H1b/Transfer
USC/GC/TN only
Experience: 5 to 7 Years
Education: Graduate in any stream

Job Description:

• Providing day-to-day support to end users for hardware and software issues.
• Assisting senior management users in day-to-day IT support operations.
• Offering hands-and-feet support for remote teams.
• Coordinating with local service providers for internet, MPLS, and IT asset upkeep.
• Maintaining records and tracking assets on the system for allocation/deallocation and stock.
• Providing audio-video support for meetings.
• Demonstrating excellent understanding of DHCP, DNS, IP Address, and Authentication on corporate active directory, wireless, and wired office printers.
• Managing all security component compliances on end-user systems.
• Handling Windows security patches on end-user systems using patch management tools.
• Collecting evidence from systems as per audit requirements.
• Managing backups and restoring backup data on an as-needed basis.
• Coordinating with other teams to configure/troubleshoot servers and network devices.
• Collaborating with vendors to address hardware-related issues.
• Implementing incident management, service request management, change management, and problem management processes.
• Proficient in end-user support for Apple products such as MacBooks, iPads, and iPhones.
• Ensuring compliance with all security hardening and vulnerability management requirements.

Skill Requirements :

· Excellent communication skills in English

· Knowledge of Cisco IT networking, Poly Devices & Apple products

· Preferred is any of the certifications CCNA/ITIL/MCP.

· Should know ITIL processes.

Job Type: Full-time

Salary: $81,219.36 - $97,812.55 per year

Schedule:

• 8 hour shift

Work Location: In person