Network Administrator

Required Qualifications

• BA/BS degree OR a combination of related education and work experience to equal at least four years.

Preferred Qualifications

• Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Knowledge of scripting/programming language (Python, Go, etc)
• Knowledge of Linux/Windows systems administration
• Leadership or Project Management experience
• Effective communicator

The University of Minnesota Duluth’s Information Technology Systems and Services (ITSS) unit is seeking a full-time, first-level Network Administrator to support campus computer networks and voice systems, provide customer support related to network hardware/software issues and questions, and contribute to the overall improvement of networking services for the Duluth campus. This is an excellent opportunity for those with a passion for technology, a willingness to learn, and enthusiasm for taking on new opportunities and challenges.
The University of Minnesota is committed to fostering local talent through employment opportunities. This position utilizes a hybrid work modality with an expectation of on-site work approximately 3 days per week. Prospective applicants must be located either in Minnesota or near the Minnesota / Wisconsin border or otherwise open to relocation.
Job Duties

Support UMD Campus Computer Networks and Voice Systems (60%)

• Provision, configure, install, and maintain wired and wireless network infrastructure. This includes but is not limited to:
• Network switches (campus and remote sites)
• Wireless access points (installation, mapping, performance)
• UPS systems for network communication rooms
• DNS and DHCP updates
• Infrastructure documentation
• Fiber optic and copper patching
• Work independently, or with senior network staff to continually improve networking services for campus.
• Produce documentation, billing, and other information related to the network.
• Manage network projects as assigned.
• Network inventory (procurement, warranty claims, and asset disposal).
• Maintain automated network processes using existing tools and version control systems.
• Occasional off-hours work as necessary.

Customer Service (30%)

• Respond to network and telephone service tickets.
• Provide front-line support and response for network edge switches and wireless access point service issues.
• Consult with faculty, staff, and students from a variety of backgrounds and experiences regarding network-related hardware/software issues and questions.

Personal Development (10%)

• Attend staff and team meetings.
• Attend specialized training in the areas of networking, telecommunications, and fiber optics.
• Pursue opportunities to further your knowledge through online resources, certifications, and other professional development opportunities.
• Maintain a commitment to the University of Minnesota’s goals, including those that encourage equity and diversity.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your “My Job Applications” page and uploading documents in the “My Cover Letters and Attachments” section.
To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
University of Minnesota, Duluth (UMD)
The University of Minnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report’s “America’s Best Colleges” issue.
Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environments and attracts students looking for a personalized learning experience on a medium-sized campus of a major university. A firm liberal arts foundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD’s many research institutes and labs.
At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America’s Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022)

Please refer the Job description for details