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Form of workJob Description
Our Promise
Balance - Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships. Our flexible work opportunities encourage a healthy life balance for all of our valued team members.
Meaning - Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high quality and responsibly sourced ingredients. We nourish our communities with wholesome meals and through our genuine and personal connections.
Recognition - Quest provides competitive compensation and benefits, and celebrates the fulfillment of our collective values at all levels of the organization. We support professional growth through training, development and access to highly visible leadership.
Position Summary
The National School Lunch Program K-12 (NSLP K-12) District Manager provides strategic direction and leadership to a team of National School Lunch Program Unit Mangers within an assigned geographic area. The NSLP K-12 District Manager will be responsible for providing the vision necessary to create world class operations by hiring and developing great people and ensuring systems and procedures are implemented properly and executed flawlessly at the unit level. The position accomplishes this through a respectful, constructive and energetic style, guided by Quest’s Mission, Vision, and Values.
NSLP K-12 District Manager Responsibilities:
- Cascades the vision of the organization to all accounts and account personnel, ensuring the vision, values and founding principles are effectively communicated, understood and practiced.
- Demonstrates commitment to Quest’s vision, values and founding principles through actions on a daily basis.
- Drives the achievement of operating goals, profitability and sustainability.
- Provides day-to-day leadership and management to Unit Leadership and hourly team members within the assigned district.
- Foster a success-oriented, accountable environment within the company.
- Represent Quest with clients, customers, and business partners consistent with our Mission, Vision, and Values.
- Supports the development of leadership talent. Builds a pipeline of management candidates to support Quest’s growth and sustainability.
- Ensures unit-level operating budgets are in place and met through a system of planning and control procedures; participates in budget and forecast process as needed.
- Implements and maintains standards of quality for all areas of the dining services/hospitality operation; assists in the development and on-going analysis of each account's dining services/hospitality quality plan.
- Ensures systems are in place to train and develop all Unit Level leadership and hourly team members.
- Ensures that all areas of the dining services operations are in compliance with Quest’s health and safety standards, as well as state and local health codes.
- Ensures all company and account purchasing policies and procedures are in effect; that, through correct menu planning, receiving, and storage, maximum utilization of company resources is attained; quality specifications are adhered to.
- Provides hands-on support as needed.
- Stay abreast of the competition by analyzing quarterly market analysis and consistent research of menu trends.
- Educate clients with regular meetings and transparent, accountable relationship management efforts.
- Perform other duties as required.
NSLP K-12 District Manager Requirements:
- Must have a minimum of three (3) years of National School Lunch Program experience
- Bachelor’s degree or equivalent work experience
- For External hire, minimum of five to seven years of multi-account management as District Manager or above.
- For Internal hire, minimum of 6 months (24 months preferred) as a Unit Leader or above with Quest FMS, must be in good company standing and have a proven track record of performance
- Extensive experience in the food service industry including a vast knowledge of establishing client relations and maintaining long term client relationships
- Exemplary leadership skills
