Program Manager

Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• Excellent training and continuing education and development opportunities offered on topics such as: PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and many, many more!
• Student Loan Repayment assistance, up to $1,200 per year!
• Medical, Dental, and Vision
• 22 Days Off Each Year! Plus 11 Paid Holidays Per Year!
• Competitive salaries and benefits including a 401(k), Summer Hours Off (reduced work schedule), Tuition Assistance, and Work Anniversary Trips!

Job Title: Program Manager
Position Summary
Program Manager is responsible for the overall management of the programmatic, administrative, and operational systems
related to the provision of care and services; provision of regular and timely reports regarding operations, services, and finances;
establishing a respectful and supportive workplace environment; and problem solving to ensure effective operations.

RESPONSIBILITIES
The Program Manager position may include the following, as well as other duties assigned:
• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
• Provide administration coordination for program contracts while aggressively seeking the growth and expansion in the
local market(s) through relationships with key stakeholders.
• Maintain compliance requirements on a monthly basis.
• Makes public appearances and presentations as requested.
• Responsible for program growth and development.
• Responsible to meet quarterly growth targets for number of foster homes and placements.
• Work collaboratively with other NYAP programs and staff throughout the organization.
• Sign off on all required reports as well as submitting the reports for processing according to agency.
• Submit regular reports to the National Director.
• Maintains ongoing contact with partner agency through personal visits, phone calls, and written communication to assure
that positive relationships exists and customer service needs are met.
• Directs continuous quality improvement efforts to assure that service quality and reporting meet contract requirements,
internally established measures and outcomes, and standards of regulatory bodies.
• Responsible for program operations including processes and procedures to ensure service quality and operational
efficiency.
• Responsible for fiscal outcomes of program.
• Perform all duties in accordance with personnel policies and the program’s fiscal guidelines.

MINIMUM QUALIFICATIONS
• Master’s degree in social work, or an equivalent degree in education, psychology, sociology, or other relevant behavioral
science degree or bachelor’s degree plus 5 years’ experience in child welfare administration, child protective services.
• A valid advanced professional license as required and acceptable by state or contract regulations.
• 5 years of relevant experience working with individuals served through the child welfare system.
• Must have a valid Driver’s license, reliable transportation, automotive insurance 100,000/300,000 bodily injury and a good driving record.
• Participates in on call schedule as needed.
• Proficient use of desktop and laptop computers, internet search, people management programs, smartphones and
tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database
programs.

If this describes YOU, please apply today!

www.nyap.org/employment

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. 

Benefits listed are for eligible employees as outlined by our benefit policy.

Who We Are:

We have been serving communities and clients since 1978.  We continue to expand and develop new and innovative programs for our communities and families. We offer unique and personalized services for families and individuals in four different areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

If YOU can envision it; WE can DO it! The possibilities are endless!

We know you are compassionate and dedicated to serving your clients and communities and we are dedicated, as your employer to provide you with support to do just that.  We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.